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Started my own PT clinic with WebPT
December 05, 2022

Started my own PT clinic with WebPT

Charles Alexander | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • WebPT Reach
  • WebPT EMR
  • WebPT Scheduler

Overall Satisfaction with WebPT

I own and operate my own PT clinic. Web PT helps keep my client list and schedule organized. The PT clinic that I operate is a private practice that is currently just 1 PT (me) providing clinical care. Which can become difficult to keep up with the clerical work of sorting and organizing patient information. WebPT has made collecting data and sorting it to where it needs to be easier which in turn saves time for me to spend > time with my clients.
  • navigating pt charts is easy
  • Web PT Reach does a great job of collecting patient information in advance
  • having the ability to see and adjust my schedule from home is a nice feature that I did not have previously working for another group.
  • I would like to see > stability of the software. I have had time when Web PT has gone down and I am not able to consistently access my schedule .
  • I'd like to have a more direct way of moving from the patient demographic/information screen to the patient chart, in one "click"
  • Web based EMR
  • HEP
  • Web PT Reach
  • efficiency (pt scheduling, input of pt information)

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

Web PT seems to work well with traditional privately owned clinics. In my specific situation Web PT was not a perfect fit as my clinic is operated in tandem with an Urgent Care that is in the same building. Although my clinic is separate from the Urgent Care, I do use their billing contracts to be able to charge insurances. Initially we did attempt to set up the Web PT billing service, but this became too complicated to keep the urgent care and PT clinic separated. The alternative that we went with was to use the Medical Billers inside of Urgent Care to take care of my billing needs.