Regret using this company
August 20, 2021

Regret using this company

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with WebPT

Web PT provides the software for my electronic medical records along with billing
  • Initial training
  • Poor customer service when attempting to cancel service or transfer records
  • Extra monthly payment debited from my business account once I notified them of cancellation
  • EMR
  • Medicare billing
  • Very costly for a small practice

Do you think WebPT delivers good value for the price?

No

Are you happy with WebPT's feature set?

No

Did WebPT live up to sales and marketing promises?

No

Did implementation of WebPT go as expected?

No

Would you buy WebPT again?

No

Great customer service to get you to sign up and dreadful when you have a technical issue or need to cancel