Really good product
February 16, 2023
Really good product
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- EMR
- Therabill
Overall Satisfaction with WebPT
I use WebPT to schedule and document patient visits and to flow charges over into Therabill for billing insurance companies. Before using WebPT, it would have been nearly impossible for me to bill insurance companies, because of the extensive paperwork involved—WebPT makes that much easier.I also have experience training an administrative assistant to use it. Even though the admin was not particularly computer savvy, she was able to easily learn to navigate the program.
Pros
- The ability to customize documentation to suite the needs of individual clinicians.
- The ability to share calendar as well. Also customizing each persons calendar to see their needs and roles.
- The ability to take that information and synthesize it into a billing program, whether that’s WebPT Billing or Therabill, is a game changer for a small practice
Cons
- I wish I could quickly add a potential patient by just adding their name and phone number and not being forced to know other demographic information before adding them to the system. Then, ideally, this potential patient would have some kind of red flag next to her name, alerting others that her information is incomplete.
- I wish the use of WebPT and add-on features (like benefits were discounted for companies that are extremely small.) WebPT is quite expensive when you only have one therapist working part time. I wish the base rate were lower and adding additional therapists were higher. This could allow WebPT to make the same amount of money while matching cost to benefit more accurately for the clinic.
- I wish I had the ability to customize reports more. For example, I would like to be able to run a payment log report and pull payments that are deductibles, copayments, and coinsurance, but not the other types.
- The use of WebPT and Therabill together make billing insurance companies easy so I can spend more time focused on patient care.
- The ability to customize evaluations based on diagnoses, allows me to quickly tweak plans, problems and goals without having to re-create the wheel over and over again.
- WebPT alerts me when a progress note is needed, or a plan of care is about to be out of date. This helps to prevent denied claims.
Do you think WebPT delivers good value for the price?
Not sure
Are you happy with WebPT's feature set?
No
Did WebPT live up to sales and marketing promises?
Yes
Did implementation of WebPT go as expected?
Yes
Would you buy WebPT again?
Yes
Comments
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