Really good product

I use WebPT to schedule and document patient visits and to flow charges over into Therabill for billing insurance companies. Before using WebPT, it would have been nearly impossible for me to bill insurance companies, because of the extensive paperwork involved—WebPT makes that much easier.I also have experience training an administrative assistant to use it. Even though the admin was not particularly computer savvy, she was able to easily learn to navigate the program.

Web PT’s additional features are a tease for me personally. It would be nice if the software and all the benefits we’re bundled for a solo practice and cost significantly more as each therapist was added. The current cost structure seems to be that having more therapists is exponentially less expensive. Unfortunately, the most expensive practices to run or solo practices, but in a niche area like pelvic floor, physical therapy, solo practices are quite common outside of large cities.

What PT will not allow me to add my patient to the schedule, unless I have all of their democratic and insurance information. While this helps prevent claim denials, I wish I could at least add them to the schedule and not be allowed to start documenting without that information. Actually, it would be nice to be able to start documenting, but have the screen have a large red banner. Sometimes an admin is completing this information while I start with the patient, during that time I do my documentation in a word document and then transfer all the information to IPT in the evening. I like that I can take the activities done in the flow chart area and send them to the charge area. I think that this would make for an easier audit process if one were triggered.