WebPT Review
April 21, 2025

WebPT Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Online Scheduling
  • Digital Patient Intake
  • Home Exercise Program

Overall Satisfaction with WebPT

I use WebPT daily as a PT for documentation. It is an easy platform for our clinic to use and everything is streamlined with patient charts as well as scheduling. It allows for easy communication between front office staff and clinicians with the messaging option. For documentation purposes, everything is organized, easy to learn, and I enjoy that information is carried over from note to note to make documentation quicker and easier. I would recommend this platform.

Pros

  • Organized documentation
  • Easy billing
  • Organized scheduling options

Cons

  • Often lose connection and it will be down for hours
  • Tasks is confusing at times for new users
  • Allow for more specific questions on patient intake to be uploaded to initial evaluations
  • Improved therapeutic outcomes for patients with
  • Improved productivity for PTs with easy scheduling and fast documentation

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WebPT go as expected?

I wasn't involved with the implementation phase

Would you buy WebPT again?

Yes

WebPT is great for general PT clinics, especially for outpatient clinics. It would not be as useful in a hospital setting for documentation as some EMR systems like EPIC allow you to access more medical records. All medical records need to be uploaded manually to WebPT which allows for some things to not be included. It is very helpful and easy to use in an outpatient setting for fast documentation.

WebPT Feature Ratings

Electronic Medical Records (EMR)
7
Patient Invoicing
8
Treatment Plan Management
9
Patient Notes
10
Patient Progress and Reports
9
Insurance Verification and Authorization
7
Integration with Diagnostic and Imaging Systems
6
HIPAA Compliance and Data Security
10

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