Honest Opinion

We use WebPT as our EMNR at 4 of our outpatient practices, we see patients for physical, occupational, and speech therapy. WebPT is easy to use and navigate. I think that customer service is hit or miss; you either get someone who is helpful and can direct you in the right direction or you get someone uninterested in helping and will send you an article to read (oftentimes not on the subject you are asking help with). I also have noticed more glitches, freezing/reminders not working, unable to add patients/providers. New additions are added regularly but at an additional cost. Overall, very user-friendly and easy for practitioners to use.

WebPT is easy to grow with, very easy to add additional clinics, and able to easily track A/R, gross revenue, and compliance reports. In addition with the use of Therabill very easy to track revenue and see where clinic(s) may be missing out on revenue. Medicare tracking also is very beneficial in preventing denials.

WebPT makes compliance much easier by giving notifications when out of compliance, many reports allow you to keep on top of your patient, easy set up documentation in SOAP format. Monitors Medicare compliance, helps import important information to allow for better notes and provides many report options to monitor and manage your clinic.