WebPT Review: WebPT is well designed for some areas of rehab but not well suited for others
April 24, 2025
WebPT Review: WebPT is well designed for some areas of rehab but not well suited for others
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- EMR
- Electronic Benefit Verification
- Billing Software
Overall Satisfaction with WebPT
WebPT is used in our current practice consistent of physical therapy, occupational therapy, speech therapy and chiropractic services. The system in itself is easy to use and navigate through. There are some challenges that are encountered on a daily basis. Chiropractic is a separate LLC so we constantly have to toggle back and forth between clinics which causes the system to often freeze. We also use therabill which is included in our WebPT package. We’ve had 3 instances when the notes did not automatically cross over causing a delay in billing. The therapist has to go back into the note each time and add an “addendum”.
Pros
- Easy Scheduling
- Reminder of pending notes
- Comprehensive with built in macros
Cons
- Creating a balance when a patient pays a partial copay
- Ease of data transfer from one clinic to another
- Cancelling all future appointments for one patient if needed
- Not necessarily improved with WebPT but therabill has made billing a challenge
Do you think WebPT delivers good value for the price?
No
Are you happy with WebPT's feature set?
No
Did WebPT live up to sales and marketing promises?
No
Did implementation of WebPT go as expected?
No
Would you buy WebPT again?
No
WebPT Feature Ratings
Using WebPT
7 - Combination of Clinical and clerical. The clinical group consists of physical therapy, occupational therapy, speech therapy and a chiropractor.
- Orthopedics
- Neck/back
- Shoulder
Comments
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