Great company for outpatient OTPT practices
October 21, 2025

Great company for outpatient OTPT practices

Linda Barnes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Electronic Benefit Verification
  • Billing Software
  • RCM Service
  • Analytics

Overall Satisfaction with WebPT

We use WebPT for both EMR and RCM. We switched to WebPT last May and both the EMR and RCM teams were wonderful during our switch. Both systems are OT/PT specific, which helps our business stay in compliance with all insurances.

Pros

  • Has helped our business during an insurance audit
  • Charges go out quickly
  • Payments are posted quickly

Cons

  • Hard stops when a POC is ended, not just Medicare
  • EMR hard stop when 10th visit/30 days in due, not just Medicare
  • Cost our business more as we pay for the EMR system
Gold standard in PT EMR systems

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

Helped our business recoup money from an insurance prepayment review

WebPT Feature Ratings

Electronic Medical Records (EMR)
9
Patient Invoicing
10
Treatment Plan Management
10
Patient Notes
9
Patient Progress and Reports
9
Insurance Verification and Authorization
10
HIPAA Compliance and Data Security
10

Comments

More Reviews of WebPT