Can't go wrong
October 23, 2025

Can't go wrong

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Electronic Benefit Verification
  • Digital Patient Intake
  • Online Scheduling
  • Home Exercise Program
  • Billing Software

Overall Satisfaction with WebPT

We use the platform for use of billing and documentation within home rehab therapy. Having everything located in one place has been helpful along with the supporting when there has been an issue. The system is easy to use and offers a quick and easy work flow to maximize our time within the office

Pros

  • Customization
  • Centrally located
  • Reminders

Cons

  • Adding people to the schedule
  • Making things a little more within the app
  • maybe an app to use on the phone or tablet to ease use on the go
  • Streamlining billing
  • Organize providers and insurance
  • Things automatically being added to pt's charts
WebPT is so much more user friendly for patients and providers. I like that we can add information to send to people so easily. The home program feature is great to make sure client are on the same pager as us. We will continue to use the features that are helpful

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

Use within a smaller practice is great and helps keep everyone organized and on the same page. The messages are a great way for our company to communicate since we don't have an office space and see each other every day. The way that we can use the in platform therabill to directly connect with insurance companies eases the billing process

WebPT Feature Ratings

Electronic Medical Records (EMR)
10
Patient Invoicing
8
Treatment Plan Management
5
Patient Notes
10
Patient Progress and Reports
8
HIPAA Compliance and Data Security
10

Comments

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