Webroot Sets the Benchmark for Ease of Installation and Management
February 22, 2020
Webroot Sets the Benchmark for Ease of Installation and Management
Score 10 out of 10
Vetted Review
Overall Satisfaction with Webroot Endpoint Protection
Webroot is being used across the entire company. We are an MSP and we also use it with all of our clients. Our old antivirus solution was a flavor of Kaspersky with Kaseya and had a noticeable performance impact on machines. Management was also a hassle. We switched to Webroot since it was much easier to manage, and its footprint is very small on all machines we have it on.
Pros
- Its footprint is very small. We have not seen performance impacts on the machine, and scans are very fast. The only time there have been issues is when testing for needed exclusions. Once everything is configured, you can't notice it's there unless it alerts for a threat.
- The installation is quick and doesn't require a reboot. This is very useful, as we don't need to worry about rebooting machines before protection is active. It also installs within 5 minutes at the most. That is not an exaggeration, and it's usually even faster than that.
Cons
- I would like to see an option for automatic cleanup of duplicate Agents. Occasionally, a machine will show up twice and one of the Agents will show as disconnected. I'm not entirely sure if this is from updates or something weird in Windows. We stay on top of cleaning this up on a regular basis, but for instances where the names are similar enough to detect duplicates, it would be nice to automate this and then have a report sent showing what was cleaned up in case there was a mistake.
- Our old antivirus solution caused a lot of management headaches and wasted a lot of time dealing with those issues. We don't have that with Webroot, so we can spend our time in more productive ways.
- We have been able to get clients who aren't fully managed yet in our system to use Webroot. The cloud management doesn't force it to be connected to a 3rd party management system, so we can set up admin accounts for clients so they can manage it themselves. This has worked well, and also makes it very easy to keep the Webroot setup if they do become fully managed later on.
With Webroot, installation is quick and doesn't require a reboot, definitions are always up-to-date without lengthy definition downloads, and the footprint makes it unnoticeable to clients. This can't be said about the other products I have used. Something would inevitably happen as well to break an Agent and cause unnecessary headaches. No product can be 100% perfect, but we have not run into any of the pitfalls of other products we've used while using Webroot. Nothing has happened to make us want to shop around again for a managed antivirus solution, and we don't foresee this stance changing any time soon.
Do you think Webroot Endpoint Protection delivers good value for the price?
Yes
Are you happy with Webroot Endpoint Protection's feature set?
Yes
Did Webroot Endpoint Protection live up to sales and marketing promises?
Yes
Did implementation of Webroot Endpoint Protection go as expected?
Yes
Would you buy Webroot Endpoint Protection again?
Yes
I feel that Webroot Endpoint Protection is well suited for any environment requiring a trustworthy and efficient antivirus solution. It doesn't have any downsides I have seen if a small business wanted to use it versus a large enterprise. The management can cope with managing a large number of Agent and Sites, so I feel it could scale well for any size business. It's the best antivirus option I've used over the year, and I would recommend it highly to anyone, and even for personal use.
Comments
Please log in to join the conversation