Clocking in and out made easier
November 19, 2019

Clocking in and out made easier

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with When I Work

When I Work is my company's main software to clock in and clock out of shifts. We use this software for exempt and non-exempt employees. We also use When I Work to request time off, update shifts, and communicate with the scheduler. I currently use this software daily and found it to be better than the traditional paper clock-in system.
  • GPS track destination clock-in or out.
  • Messaging with the scheduler.
  • Time off requests.
  • Easy tracking of previously logged hours.
  • GPS tracking is not always accurate.
  • Occasional app malfunction.
  • Requesting time off can be unclear at times.
  • When the app is malfunctioning and not allow clock-in or clock-out, it can disrupt work momentarily.
  • When the app is unable to locate the employee in the correct area it can disrupt work.
Overall When I Work has worked very well for me. Yes, it occasionally malfunctions and/or could not find my location within the designated work area, but it still functions very well for clocking in and out. I have never had problems with messaging, time sheets, or requesting time off. Overall, I think it is a great product.

Do you think When I Work delivers good value for the price?

Not sure

Are you happy with When I Work's feature set?

Yes

Did When I Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of When I Work go as expected?

I wasn't involved with the implementation phase

Would you buy When I Work again?

Yes

When I Work is well suited for employee clock-in or clock-out, messaging with the scheduler or manager, employee requests for time off, confirming shifts and time sheets, and syncing work with a separate calendar. When I Work is easy for the employee and has easy access through apps on Android or iOS.