Good product, but price is going up
November 27, 2019

Good product, but price is going up

Carol Koppenaal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with When I Work

We use When I Work across the organization for scheduling our seasonal staff members.
  • Schedule publishing.
  • Texting members.
  • Connecting to our payroll.
  • We've had fewer call-ins or people saying they didn't know the schedule. On the app, the employees have to confirm their schedules so we know that they've seen what days they are supposed to come in.
  • Managers spend less time scheduling because the software works so well.
We have never had an issue with their support. We love the chat feature and our questions can get answered very quickly.

Do you think When I Work delivers good value for the price?

No

Are you happy with When I Work's feature set?

Yes

Did When I Work live up to sales and marketing promises?

Yes

Did implementation of When I Work go as expected?

Yes

Would you buy When I Work again?

Yes

It's a great product, but hard to integrate with anything else that we have. As a stand-alone though, we really like it and it works great for our time keeping needs.