Superb Scheduling Software with enhanced features in mobility and HR sources
İhsan Akkarpuz | TrustRadius Reviewer
January 02, 2020

Superb Scheduling Software with enhanced features in mobility and HR sources

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with When I Work

When I Work was adapted by all departments involved in a working scheme (2 shifts or more per day). The reason was to arrange employee shifts as per manufacturing schedules. However, users had noticed that the product not only offered scheduling stuff but also personal things such as annual vacations, salary scripts, health care tracking and so on. We decided to implement the product in every department regardless of their working-scheme. So now the product is being utilized company wide [and is] achieving the utmost satisfaction.
  • Superb scheduling and arrangements as per employee and employer needs
  • Newly introduced mobile app with tons of features adding great value to the users
  • The product might be updated to be more precise and lean as the latest edition contains so many features that I thought some of them [were] duplicating each other.
  • Regardless of a manufacturing schedule in shifts - [there is] no room left for experiencing chaos in selecting operators for a certain operation.
  • HR workload [was] reduced thanks to automatic online monitoring features presented to each employee.
No other product was launched in the same field with When I Work was in workforce management.
Excellent IT team from the early launch days to serial usage period. Whenever any minor issues are reported they act to resolve [them].

Do you think When I Work delivers good value for the price?

Yes

Are you happy with When I Work's feature set?

Yes

Did When I Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of When I Work go as expected?

Yes

Would you buy When I Work again?

Yes

Considering the workforce we have (around 10k employees) every single individual can use the product without experiencing major issues. Both employees and management team are quite satisfied with the output of installing When I Work.