Item: Widen
Rating: 8
Author: JOHN MOON

Use Cases and Deployment Scope

The Widen DAM is our current repository and portal for all digital assets.

Pros and Cons

Easy to use.
Ability to scale.
Implementation assistance

Recently acquired and product roadmap is unclear.
Recently acquired and now I'm unsure of support structure and if knowledgeable resources will continue to be available.

Features

Easy to use.
Scalable

Return on Investment

Too soon to tell.

More integrations into other platforms in order to streamline the experience for our brand marketing teams.

Support Rating

Has been very good. Future is not clear because they were recently acquired.

DAM System Solution

Having a centralized repository is helping us streamline our MarTech stack.

Other Software Used

Drupal, Salsify

Key Insights

Do you think Widen delivers good value for the price?

Yes

Are you happy with Widen's feature set?

Yes

Did Widen live up to sales and marketing promises?

Yes

Did implementation of Widen go as expected?

Yes

Would you buy Widen again?

Yes

Likelihood to Recommend

Well suited for companies that are looking for a robust DAM product that has features and functionality needed by mid-to-large-sized companies with or without multiple brands.

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Jake Athey
(Vendor Representative) commented a year ago
John - thank you for your review. I’m happy you’re pleased with both the functionality across the Widen platform and your experience with our Support team. I’d like to address your concerns about our recent acquisition by Acquia. While I understand that change brings some uncertainty, I want to personally do everything I can to assure you that our acquisition will bring greater value and opportunities to Johnson Outdoors. Widen will continue to be available standalone. You will continue to experience the same Widen service and support, the same technical reliability and dependability, with an acceleration of advancements in our DAM roadmap alongside Acquia Open DXP integrations and opportunities to expand into the company’s Drupal Cloud and Marketing Cloud offerings. We are excited to be part of the industry-leading open digital experience platform that Acquia has created. If you’d like, please reach me directly at jathey@widen.com and we can discuss why I believe that Widen and Acquia are better, together. Thank you again, John. I am grateful for your business. -Jake Athey, VP Marketing & Customer Experience, jathey@widen.com

Solid Choice for a DAM

Overall Satisfaction with Widen