Solid Choice for a DAM
February 24, 2022

Solid Choice for a DAM

JOHN MOON | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

The Acquia DAM (Widen) is our current repository and portal for all digital assets.

Pros

  • Easy to use.
  • Ability to scale.
  • Implementation assistance

Cons

  • Recently acquired and product roadmap is unclear.
  • Recently acquired and now I'm unsure of support structure and if knowledgeable resources will continue to be available.
  • Too soon to tell.
More integrations into other platforms in order to streamline the experience for our brand marketing teams.
Has been very good. Future is not clear because they were recently acquired.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

Well suited for companies that are looking for a robust DAM product that has features and functionality needed by mid-to-large-sized companies with or without multiple brands.

Acquia DAM (Widen) Feature Ratings

DAM Features
Not Rated
Uploading assets
Not Rated
Downloading assets
Not Rated
Categories
Not Rated
Asset storage
Not Rated
Asset sharing
Not Rated
Asset search
Not Rated
Tagging system
Not Rated
Content editing
Not Rated
Embed codes
Not Rated
Metadata
Not Rated
Collections
Not Rated
User access
Not Rated
DAM Integrations
Not Rated
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
Not Rated
Reporting & Analytics
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated

Comments

  • Jake Athey | TrustRadius Reviewer
    Jake Athey
    (Vendor Representative) commented 4 years ago
    John - thank you for your review. I’m happy you’re pleased with both the functionality across the Widen platform and your experience with our Support team. I’d like to address your concerns about our recent acquisition by Acquia. While I understand that change brings some uncertainty, I want to personally do everything I can to assure you that our acquisition will bring greater value and opportunities to Johnson Outdoors. Widen will continue to be available standalone. You will continue to experience the same Widen service and support, the same technical reliability and dependability, with an acceleration of advancements in our DAM roadmap alongside Acquia Open DXP integrations and opportunities to expand into the company’s Drupal Cloud and Marketing Cloud offerings. We are excited to be part of the industry-leading open digital experience platform that Acquia has created. If you’d like, please reach me directly at jathey@widen.com and we can discuss why I believe that Widen and Acquia are better, together. Thank you again, John. I am grateful for your business. -Jake Athey, VP Marketing & Customer Experience, jathey@widen.com

More Reviews of Acquia DAM (Widen)

  1. Home
  2. Digital Asset Management Software
  3. Acquia DAM (Widen) Reviews
  4. User Review of Acquia DAM (Widen)