Acquia DAM (Widen) is essential
Updated March 09, 2022

Acquia DAM (Widen) is essential

Jelena Schulz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

We use Acquia DAM (Widen) to collect, organize and manage our digital assets. The transition from decentralized file organization into an efficient global DAM Library supports a range of high-level business goals such are the following: To realize greater efficiencies in workflow operations; To support the continued growth of the company; To support ongoing corporate initiatives focused on: globalization, information security, process visibility, compliance, and brand equity; To minimize exposure to legal liabilities created by digital content.

Pros

  • APIs make integrations with other systems a breeze
  • Provides 24/7 access to content for the company staff
  • Facilitates workflows and staff saves time
  • minimizes exposure to legal liabilities for digital content

Cons

  • I wish there was more flexibility and customization of the dashboards / home page
  • option to customize the log in portal
  • option to reach support via phone (rather than just email)
  • asset security
  • scalability
  • API integrations
  • access to Acquia DAM (Widen)'s roadmap
  • streamlined workflows
  • saving time (from reusing assets)
Hoping to integrate Widen with even more systems the company uses
Customer service is pretty good. There are quarterly meetings with the CS manager to discuss upcoming needs. Tickets are addressed in a timely manner and handled timely most of the time.
Acquia DAM (Widen) has helped us with repurposing content for editorial publishing. We have not yet integrated our martech stack.
We wanted a product that could support our company's rapid growth

Do you think Acquia DAM (Widen) delivers good value for the price?

Not sure

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

Great for large organizations looking to centralize their DAM operations and implement Acquia DAM (Widen) as a central hub for evergrowing digital content; It could be cost-prohibitive for small organizations

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