Winshuttle makes an IT professionals work easier
March 23, 2016

Winshuttle makes an IT professionals work easier

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Winshuttle

We utilize Winshuttle for both repetitive and ad hoc tasks. We utilize it in our material master process to ensure data integrity. We also use it on projects for data loads such as bringing on a new warehouse. We have super users within the IT area, and out in our production areas. I find the product to be extremely stable, and that enables me to have faith in the runner application which we use also.

Pros

  • Mass data loads
  • Repetitive Scripts we can give to the user base
  • Ad Hoc Data pulls

Cons

  • More functionality when it comes to looping, and advanced features. Their new product actually will provide some of this.
  • Our licenses have paid for themselves over and over again.
I have used several other products in the last decade. Winshuttle by far was the most stable and easiest to use.
As long as you have the Function Module loaded it is extremely useful in the workforce.

Winshuttle Feature Ratings

Using Winshuttle

  • Mass Data Maintenance
  • Moving Data between a Access Data base and SAP
  • Day to Day processes like shipment creation
  • Mass data move of a warehouse which would have taken weeks by hand
  • QA data load for changing process which would have taken months by hand
  • We haven't utilized their workflow options, but are exploring the opportunity.

Evaluating Winshuttle and Competitors

Yes - No comment
  • Price
  • Product Features
  • Product Usability
I was the lead tester and I used it on several test cases I knew were problems for a different tool we were utilizing at the time.

Winshuttle Implementation

Our design was simple. Originally we implemented two developer licenses, and 2 runner licenses.
Change management was minimal - These questions appear to be based on the Workflow design of winshuttle which we don't utilize at this time.

Winshuttle Support

This is by far the best support group for an outside vendor I have dealt with. They really care about our issues, and work to resolve them quickly.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We were upgrading our SAP system, and were having a very big issue with Winshuttle. Things had become a little tense, and they elevated the issue quickly and got one of their top guys on to work with our infrastructure team. In about an hour we had figured out the issue.

Using Winshuttle

It is very good software, and it is technical software to a point. To use it to its maximum level you have to learn it like any good tool.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
None
  • The Recording works great, and there are three different ways to do it.
  • Editing is very easy to do along with mapping
  • Without some basic training you can't maximize the benefits of the tool. Luckily Winshuttle offers the WUG conference where you can get some great startup training.
  • The advanced features need to be learned during training, and Winshuttle does offer training for its customers.

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