Item: WiseStamp
Rating: 10
Author: William Roy

Overall Satisfaction with WiseStamp

Use Cases and Deployment Scope

we use WiseStamp for all staff who communicate with our clients through email. we like the branding consistency, which gives our clients more confidence in our opinion. we use the html output in a custom rich text field on salesforce user profile too, which while not dynamic does give us consistency for emails sent through either google workspace or from inside salesforce. And this model works well for automated org-wide emails we send too.

Pros and Cons

Pros

connect to google workspace and push updates domain wide easily
control picture size and source from upload or url (linkedin photo for example)
great customer support response time and quality

Cons

maybe the user sync experience with google could be smoother (it works well enough though, just have to refresh and wait)
maybe one more tier solution after 50 package to be able to add in buckets of 10 more licenses

Return on Investment

increased sales through better branding
staff ability to contact one another

Usability

the most recent refresh is pretty good too, but i did like the easier way to know that i had copied the html. new version is a little less clear but this could be resolved with a notification on the screen after clicking the dropdown.

Key Insights

Do you think WiseStamp delivers good value for the price?

Yes

Are you happy with WiseStamp's feature set?

Yes

Did WiseStamp live up to sales and marketing promises?

Yes

Did implementation of WiseStamp go as expected?

Yes

Would you buy WiseStamp again?

Yes

Likelihood to Recommend

great whether you're a small or large IT department. easy to add admins and to even give staff the ability to edit their own details (though I prefer to use the google app connection and just never invite staff to edit their own.) If a staff person wants something changed, it is so rare that it's quick enough for me or my staff to make the change (while vetting the branding consistency of the request)

Comments

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Excellent & Simple Branding Product