Most user-friendly video repository you'll find
June 19, 2018

Most user-friendly video repository you'll find

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wistia

We use Wistia in our sales and marketing departments, as well as for internal/external training videos. Wistia is an incredibly user-friendly tool that we use both to create one-on-one email videos (a product called Soapbox) as well as have a central repository to store all of our video content that can be shared via Slack and other social channels with a few clicks.

Pros

  • I absolutely love their brand and customer service. One of the best buying and customer journeys I've ever had for a SaaS product or otherwise.
  • The UI and UX is on-point -- it's incredibly easy to use out of the box with zero learning curve.
  • They have a huge library of interesting resources to learn new video-related skills, as well as a comprehensive help library.

Cons

  • Honestly, I can't think of a single complaint. Our whole team loves Wistia.
  • It's allowed us to store all our videos in one place instead of having content siloed on different computers or cloud-based accounts (which also hogged up a lot of space).
We opted for Wistia over Vimeo primarily because the overall experience and product innovation were better.
Wistia is well suited for an alternative to a non-branded and less controlled video platform like YouTube. It's also well suited for a free alternative to a platform like Vidyard by downloading Soapbox for free to create one-on-one email videos.

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