Workday made for a long work day
January 24, 2014

Workday made for a long work day

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Human Capital Management

Overall Satisfaction

Workday was implemented to automate and streamline the company wide human resource management processes. Mainly communicating to the employees and have them manage there own HR requests. Also, a cloud based, non-enterprise solution was required, allowing for minimal internal IT resources. Plus it had to interface with the existing payroll system.
  • From the USER EXPERIENCE point of view, the system was easily navigated
  • The cloud-based solution did fit into the corporate environment fairly easily.
  • The was readily available core technical resources available.
  • Their project management implementation staff needs vast improvement
  • There releases need to be more thoroughly tested.
  • Very limited reporting ability without brining on highly technical consultants and in most cases virtually impossible
  • Management response to customer issues was somewhat non-existant, we had to raise it to the executive level.
  • too many release at the time.
  • web-services did not work as documented and very limited.
  • The implementation took twice as long and we had to spend on consultant that were not in the original budget.
  • Once the system was working, it did streamline and increase the efficiency of employee requests
  • The HR staff was able to serve the employee at a more productive rate
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Through the sales process Workday lists of features and functions really seem to outshine the other cloud-based HRIS. Based upon that Workday was selected to be the HRIS.
Mainly because it is improving with each release and time and budget already invested into this implementation
I would recommend to wait until Workday is a more mature company, before investing a considerable amount of capital. The concept is great, the implementation was lacking. They do have a greta executive leadership team so I assume that they will improve as they mature.