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Workday. Will it be like a fine wine and get better over time?
Updated May 06, 2015

Workday. Will it be like a fine wine and get better over time?

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Workday 21

Modules Used

  • Human Capital Management

Overall Satisfaction with Workday HRMS

Workday is utilized by the company as a whole. Human Resources utilizes it for employee information such as basic data, compensation, benefits, etc and reporting. Finance utilizes it for expenses request, for determining cost allocations and such. Employees are using it to request days off and for self service transactions such as name and address changes.
  • Employees basic data is easily accessed.
  • Easy for employees to request time off and update their personal information.
  • Benefits open enrollment has been made easier.
  • Reporting is not user friendly.
  • The expense system is confusing to most users. If you accidently hit one wrong button, you lose all your data and are required to redo it all. If the AP team denies a request you also have to reenter everything if you're correcting and trying to resubmit.
  • Some of the tabs are confusing too. You have Job History, Worker History, etc. Some of the info overlaps, other info doesn't and then you can never remember what you clicked on if you ever need to get back to it. I'm fairly technically savvy, so it definitely isn't "operator error."
Being that they were created by the same person, I would've hoped to see better functionality out of Workday. However, Workday continues to roll out new versions on a regular basis that hopefully it will get more and more user friendly over time.
I think it's user friendly for keeping track of basic employee data. I also like the ease of use during our open enrollment period for benefits. It's easy to use and understand.

I think they need to work on updating their expense side so that it isn't so complicated for users to utilize. If you are a potential client, be sure to have them delve deep into how it all works, it is possible that ours isn't customized appropriatly for our use.

For a potential client, I'd want them to go step-by-step on the various user tabs so that you have a better understanding how they can and should be utilized. Again, maybe our customization is off.

Workday HCM Feature Ratings

6.1
Employee demographic data
7
Employment history
7
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
7
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
6.7
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
5
7.5
View and generate pay and benefit information
8
Update personal information
8
View job history
7
View company policy documentation
7
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
5.0
Report builder
4
Pre-built reports
5
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
5.5
New hire portal
5
Manager tracking tools
6
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Workday HRMS

I have no say in which system we utilize. The company has been using it for about three years now so I doubt we'd switch systems anytime soon. I expect as time goes on, I'll find that it's easier and easier to like it than I currently do. They continue to update the product so it will be interesting to see its capabilities in the coming years.