Workday - a nice cloud-based alternative to Genesyshttps://www.trustradius.com/hr-managementWorkday Human Capital ManagementUnspecified8.32901012013-10-09T18:21:02.927Z
Updated March 03, 2015
Workday - a nice cloud-based alternative to Genesys
Score 8 out of 101
- Financial Management
- Human Capital Management
- Integration Cloud
Overall Satisfaction with Workday HRMS
- Workday has a robust reporting engine and handles workflow very well. Business processes can be established to handle virtually any scenario. Their Worktag model offers an effective means of hierarchical reporting.
- Workday has a Big Data initiative. They extend the capability to mash data from various sources into the Workday platform. While it is possible to extract data from the Workday platform, their is a governor on the API in terms of volume that can be exported. We find this limiting and creates complex processing for our business intelligence team. We have been able to use custom reports to extract large volumes of data, but this still remains slower than a traditional fat-client ERP database connection.
- We have found that Workday did not thoroughly test deprecated functionality during new releases. This has caused some functionality to 'break' unexpectedly when upgrading tenants. That being said, they have been quick to collaboratively work with us to resolve the issue(s). I suspect this process will ever improve as the company continues to grow.
Workday HCM Feature Ratings
Using Workday HRMS
- Currently, Workday is used to support HCM functions. This includes Payroll and Benefits.
- We are currently transitioning from PeopleSoft Financials to Workday Financials.
We have dubbed Workday the 'Georgetown Management System' or GMS for short. I expect Workday will be around for quite some time to come. I hope that we can continue our partnership with them to build a great product that will continue to serve higher education as well as the commercial space.
Workday HRMS Implementation
The TowersWatson and CedarCrestone staff have been knowledgeable and have brought best practices experiences from similar customers.
Workday HRMS Training
Workday HRMS Support
You still fee like you're dealing with a small company - and real people. They do a nice job with services and support.