Workday is probably the best human capital management tool in the world right now.
September 10, 2021

Workday is probably the best human capital management tool in the world right now.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Human Capital Management

Overall Satisfaction with Workday Human Capital Management

In any organization, a HCM software is required to track and manage its workforce. Unlike other HCM software, Workday is much more capable than just tracking and managing the organization’s workforce. At the company, Workday is utilized as the main portal for all employees, whether it is for compensation to retrieve payslips, benefits for benefits election, reimbursement, or even absence to request time-off and leave. On the other hand, from the HR side, Workday allows the HR team to retrieve any data that is needed and critical to the business at anytime via report writer. For instance the number of employees in each department or the total amount of reimbursement for each department. Workday also supports the creation, edit, and deletion of new supervisory organization (team, region, company, etc) and allow the admins to easily perform changes to employee data to accurately keep track of employee data so that it is most up-to-date.
  • Workday is easy-to-use for end-users due to its simple interface.
  • Workday can be unlimitely configure by the Workday team in order to meet the critical business needs (e.g. approval flows, business rules, validations, etc.)
  • Easily and accurately track and maintain employee data.
  • Easily allow the HR team to pull data and information through report writer.
  • Workday Studio allows Workday to be integrated with other platforms, leading to automation and time-savings using Workday as the main source of truth.
  • Even though Workday is easy-to-use for end-user, negative feedback on Workday generally revolve around the interface that doesn't look modern.
  • Even through Workday allows unlimited configuration, learning one Workday module can take up to 2 years. Workday configuration is not as simple as other HCM softwares.
  • Even though Workday provides learning course, it is extremely expensive.
  • Even though Workday has Workday Support to support errors, issues, and bugs on Workday, Workda Supports tend to be kind of slow when compared to other softwares support.
  • Workday is extremely expensive when compared to other HCM softwares.
  • Core HCM (maintain and track employees, creation of new supervisory organizations such as region, company, etc.)
  • Absence Management (time-off and leave plans for employees)
  • Expense (reimbursement)
  • Security (making sure than only a specific set of employees have access to certain data)
  • Report Writer (creating reports that provide insights)
  • BP Architecture (creation of business flow such as who approve what, bp architecture also allows complex creation of business flow such as if A happens B will approve, but if C happens D will approve instead)
  • Core HCM allows an accurate tracking and maintenance of employees. Workday Reporting allows management to see all data related to the employee.
  • Workday Studio integration capabilities have reduced more than 1,000 labor hours in one year.
  • Workday Security prohibits confidental data to be seen to certain group of people.
  • Complex absence configurations allow the organization to take time-off and leave to the next level (reduce manual calculation upon hire and termination).

Do you think Workday Human Capital Management delivers good value for the price?

Yes

Are you happy with Workday Human Capital Management's feature set?

Yes

Did Workday Human Capital Management live up to sales and marketing promises?

Yes

Did implementation of Workday Human Capital Management go as expected?

Yes

Would you buy Workday Human Capital Management again?

Yes

In my opinion, I believe that Workday is probably the best HCM software in the world right now. As mentioned, Workday allows unlimited configuration. For example, Workday allows the configuration of a time-off plan that should only be visible to a certain set of employees (e.g. Singapore employees). Moreover, the absence eligibility rule that is configurable even allows to segregate those Singaporean employees further, for example, if they are 25 - 30 years old, they are eligible for 15 days AL, on the other hand, if they are 30 or above, 20 days of AL. All of these are capable through Workday HCM.

I don't think Workday is not well-suit or not appropriate on any circumstances. In the past, I have used software like Eagle and Opera which is on a different level when compared to Workday. If I have to comment anything negative, as mentioned prior, Workday is difficult to learn. In order to master a module, it could take up to 2 years. From the scenario above, if someone has no experience on Workday at all, it would take them at least 6 months of Workday learning in order to configure the scenario mentioned above.

Workday HCM Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
9
Pre-built reports
6
Ability to combine HR data with external data
7
Performance plans
10
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Create succession plans/pools
9
Candidate ranking
8
Candidate search
8
Candidate development
8
New hire portal
9
Manager tracking tools
9
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
9
Performance tracking
9

Using Workday Human Capital Management

5000 - My team is within the Human Resources team of the company. Our main function is to maintain and implement new requirements on Workday that is given by the stakeholders. By having an in-house team, it is really effective as it allows the organization to save cost. Definitely, support and learning conducted by Workday is extremely expensive. By having an in-house team can really reduce the cost. Besides, this can also be an opportunity for employees to grow as many big companies are using Workday and jobs related to Workday are all over the place.