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WORKetc - Great Product
June 16, 2014

WORKetc - Great Product

Anthony Tsicouris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Foundations

Overall Satisfaction with WORKetc CRM

WORKetc is our current CRM tool and we couldn't be happier. It manages all of our needs from the sales team down to support effectively and efficiently. Our communication across teams has increased significantly after implementing WORKetc.
  • Client Centric, organizes everything and links back to each client
  • Support suite manages all of our support needs and keeps them organized and easy to find
  • Easy to use. New users are quick to learn and start using right away.
  • The only feature request I have right now is to add a merge capability to the support desk, they have it for other areas like contacts but not support. We have submitted a request and the WORKetc team has been great about follow up.
  • Team communication
  • Responses to clients are quicker and easier
WORKetc met all of our feature needs under one umbrella at a reasonable price.
It suits all of our current business needs.
WORKetc is well suited for smaller companies as well as larger companies. It is great for companies with many clients to track the communication with them.