Overall Satisfaction with Workfront
We use it primarily for project management but I believe it's used across the company. It primarily provides a place for employees to log time to various tasks allowing managers to quickly review what each person is working on. It also allows management to produce reports on employee utilization. In addition, employees are able to assign necessary tasks to each other as we work through a workflow.
- Great place for people to comment on tasks they are assigned to. Multiple people can be assigned to the same task so it makes it a good place for us to collaborate.
- Easy to log time to tasks and track the amount of time on various tasks in one or more projects.
- Updates/alerts are sent to email addresses so you know when status has changed on tasks to which you are assigned or own.
- Priority of tasks can be difficult to ascertain from my assigned work list. It'd be nice to know at a glance the tasks that were the highest priority. They can be sorted by priority and a priority can be given - could just be the way we use it but it's a feature that I haven't seen utilized effectively.
- Seems like a small thing but I don't know how many times I've updated a task and thought to include another co-worker on the update. Unfortunately, I can't add someone to the update after the fact. So, I have to delete the comment and add it back with the other contact included.
- I haven't created a lot of projects but dates can be funny when building a project. Often seems like it's trying to help but ends up doing some weird stuff. Could very well be user error but in any case, it's not intuitive.
- I don't have a lot of visibility to this but it seems as though our clients have appreciated our ability to report on employees' activities.
- We've been better able to at a glance see what tasks our resources are going to.
I've not had much experience with other similar products. I've used SharePoint and other file sharing products. I like Workfront's interface but I think its file and document collaboration isn't great. [It] seems like more of an afterthought add-on.
Adobe Workfront Feature Ratings
Using Workfront
30 - Everyone, top to bottom. Executives us it to report on employees' time and usage. Project managers use it to manage tasks, see employee availability, and review time spent on tasks. Employees use it to determine what tasks they're assigned to, when the work needs to be completed, and how much time they have to put towards is.
3 - I'm not sure about this question but I believe we only have a few people actually working support for Workfront. Workfront seems pretty user-friendly.
- Project management
- Time/Schedule tracking
- Task assignments
- Reporting time to provide accountability
- I don't know of any additional ways but we do hope to expand and improve what we currently do in Workfront.
Evaluating Workfront and Competitors
Workfront Implementation
- Implemented in-house
- I think getting people to use it was the hardest part
Using Workfront
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Familiar | None |
- Assigning Tasks
- Building a report
- Updating Tasks
- Scheduling can be tricky - getting the dates to line up the way you would expect