Workfront - Nice task and project collaboration.
Updated February 03, 2017

Workfront - Nice task and project collaboration.

Brandon Fitzpatrick | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

We use it primarily for project management but I believe it's used across the company. It primarily provides a place for employees to log time to various tasks allowing managers to quickly review what each person is working on. It also allows management to produce reports on employee utilization. In addition, employees are able to assign necessary tasks to each other as we work through a workflow.
  • Great place for people to comment on tasks they are assigned to. Multiple people can be assigned to the same task so it makes it a good place for us to collaborate.
  • Easy to log time to tasks and track the amount of time on various tasks in one or more projects.
  • Updates/alerts are sent to email addresses so you know when status has changed on tasks to which you are assigned or own.
  • Priority of tasks can be difficult to ascertain from my assigned work list. It'd be nice to know at a glance the tasks that were the highest priority. They can be sorted by priority and a priority can be given - could just be the way we use it but it's a feature that I haven't seen utilized effectively.
  • Seems like a small thing but I don't know how many times I've updated a task and thought to include another co-worker on the update. Unfortunately, I can't add someone to the update after the fact. So, I have to delete the comment and add it back with the other contact included.
  • I haven't created a lot of projects but dates can be funny when building a project. Often seems like it's trying to help but ends up doing some weird stuff. Could very well be user error but in any case, it's not intuitive.
  • I don't have a lot of visibility to this but it seems as though our clients have appreciated our ability to report on employees' activities.
  • We've been better able to at a glance see what tasks our resources are going to.
I've not had much experience with other similar products. I've used SharePoint and other file sharing products. I like Workfront's interface but I think its file and document collaboration isn't great. [It] seems like more of an afterthought add-on.
Great, for getting a number of tasks across many projects. Not so great when trying to find an at a glance look at tasks I should be working on. Also can be difficult to know how tasks ought to be prioritized. In other words, I'm left looking at a list of tasks not knowing where to start. It'd be helpful to have them grouped by project and prioritized.

Adobe Workfront Feature Ratings

Task Management
Resource Management
Not Rated
Gantt Charts
Not Rated
Not Rated
Workflow Automation
Not Rated
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Not Rated
Timesheet Tracking
Change request and Case Management
Budget and Expense Management
Not Rated
Not Rated
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Using Workfront

30 - Everyone, top to bottom. Executives us it to report on employees' time and usage. Project managers use it to manage tasks, see employee availability, and review time spent on tasks. Employees use it to determine what tasks they're assigned to, when the work needs to be completed, and how much time they have to put towards is.
3 - I'm not sure about this question but I believe we only have a few people actually working support for Workfront. Workfront seems pretty user-friendly.
  • Project management
  • Time/Schedule tracking
  • Task assignments
  • Reporting time to provide accountability
  • I don't know of any additional ways but we do hope to expand and improve what we currently do in Workfront.
In general Workfront does everything we need it to. I'd be surprised to see something else take its place in our organization.

Evaluating Workfront and Competitors

Workfront Implementation

I wasn't a huge part of the implementation - really just a user so I don't have any specific insight to offer here.
  • I think getting people to use it was the hardest part

Using Workfront

Workfront is pretty easy to use in general. The interface is something anyone who regularly uses a computer would feel comfortable with. Some clicking through the menus is sometimes necessary to find what you're looking for but on the whole it makes sense. When scheduling tasks, however, the dates sometimes do what they want without your permission and that can feel a bit finicky.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
  • Assigning Tasks
  • Building a report
  • Updating Tasks
  • Scheduling can be tricky - getting the dates to line up the way you would expect