Workfront is good for tracking project protfolios and resource usage.
Updated February 03, 2017
Workfront is good for tracking project protfolios and resource usage.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workfront
Our technology services department uses Workfront in our project management office. As part of our project management process, we use Workfront to track all of the projects in our portfolio. We track project documentation, tasks, time, discussions, and all other project related items inside of Workfront across our entire department.
- It is good at laying out project task lists, and showing interdependence of the various tasks, as well as the overall effect on the project should one task slip.
- Workfront is good at showing personnel resource usage - you can easily track how loaded one person's schedule is, and what the effect on all of their projects would be should they be assigned additional tasks.
- There are so many features within Workfront that sometimes it can be difficult to find what you're looking for.
- The UI and layout of the pages can be confusing, and doesn't always show all available options.
- Workfront has had a positive impact on our ability to manage our project portfolio. The ability to schedule resources across multiple simultaneous projects has really helped us to have a better big picture understanding of resource allocation.
- Workfront has also really helped us to manage our project workflows. The integration of a traditional Gantt chart with the resource allocation features is invaluable in working out realistic project schedules.
I am not aware of us having evaluated any competing products.
Adobe Workfront Feature Ratings
Using Workfront
55 - In our organization, our entire Technology Services department uses Workfront. This spans many job functions, from our Project Management department, to our Infrastructure engineering team, our Client Services technicians, our Relationship Managers, Information Security personnel, etc. And of course, our management team makes use of the product as well. We also use Workfront to publish a "project dashboard" for upper University management to be able to keep up to date on project status.
1 - We have one employee in our Project Management office who is our "Workfront guy." He is our interface with the Workfront company as well as our main trainer and maintainer of the Workfront system. We use a hosted solution so there are not a lot of other personnel requirements on our end.
- Project portfolio management.
- Individual time management.
- Resource scheduling.
- We publish a live "project portfolio dashboard" so that upper (VP and Cabinet Level) University management can keep an eye on project status.
- We could likely use it for tracking inside initiatives as well as enterprise projects.
Evaluating Workfront and Competitors
Yes - We had previously been using MS Project for managing our projects. For obvious reasons, MS Project is not the product to use if you really want to do enterprise project management correctly. It's great for building Gantt charts, but beyond that, it's real features are actually quite limiting once you're in to large scale project management.
- Price
- Product Features
- Product Usability
I wasn't a part of our evaluation process, as I'm an end user.
Workfront Implementation
- Vendor implemented
Change management was a small part of the implementation and was well-handled
- We really didn't have any issues. They integrated their system with our AD, helped us populate the needed information on the back end, and that was it.
Workfront Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I am not the person in my organization who directly interacts with the Workfront support team. However, I have worked with their team during the initial setup process when we implemented their hosted solution. I found their support team to be incredibly prompt in response to questions and they really made the implementation of their product totally painless for us.
Using Workfront
Pros | Cons |
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Like to use Easy to use Quick to learn Convenient Feel confident using | Requires technical support Inconsistent Lots to learn |
- Time entry is very easy, once you can find the location to actually do it.
- Building your Gantt chart for project tasks is easy and quick, provided that all of the back end information (personnel resources, costing, etc) has been populated.
- The most difficult part of Workfront, for me as an end user, is finding a given function. Workfront is so packed with features, screens, and views, that sometimes it can be difficult to navigate to the place where you need to perform a given function. Once you're there, it's generally easy to use, but finding things can sometimes be annoying.