Item: Adobe Workfront
Rating: 3
Author: Verified User

Overall Satisfaction with Workfront

We are using it across our client-facing teams to track the actual time against budgeted time for a project.

Reports are generally unhelpful - they aggregate information in odd ways, and we've tried to address that through consulting at Workfront, but ended up building our own macro-enabled Excel files.
Somewhat inflexible, but our company's revenue and servicing model are odd, it may work well for just straight hourly-based project management work.

It was one of the tools that helped us figure out capacity tracking, thus helping keep staff satisfaction high
We can track our project time closely - Workfront helps us keep profitable by project

I've used Connectwise before - it is a much more robust system, but also much more expensive.

Although they were responsive, the professional services team never figured out how to make Workfront do the things we needed it to.

[Well suited for] hourly based project tracking.

Adobe Workfront Feature Ratings

Sherry Arnold
commented 9 years ago
Thanks for taking the time to write a review. I'm sorry that you're struggling with your solution. Multiple teams within Workfront will be reviewing this and using your feedback to improve our products and services. But I'd be happy to have you contact me directly and have someone look into your issues for you. Please feel free to contact me at sherryarnold@workfront.com. We'd love a chance to help you be more successful!