Workfront: The Tool That Fits Every Business
March 01, 2017

Workfront: The Tool That Fits Every Business

Sheri Coulton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Workfront is being used across the whole organization. We use workfront to automatically push the necessary tasks to the person responsible for completing it. We also use it to keep track of individual projects and the status of them. We also use a lot of different reports.
  • Workfront provides a central location for our company to use. We can always check the status of a project and know where it is and when it will be completed.
  • Workfront's reporting system is very efficient. You can customize reports with all of the information already in Workfront and get the information you need without extra information you do not need.
  • Workfront can be customized to fit your needs. Out of the box, it would not have worked as we liked, but with time and assistance, we were able to customize it into a very valuable tool.
  • The only area I think there is room for improvement is the updates. I have been a system administrator since Workfront was AtTask. Every time there is an update, something we have customized ends up breaking.
  • Workfront has increased our production. No one has to wait until someone assigns the next task, it just moves forward automatically.
  • Workfront allows us to manage the work of all the employees and see when things are taking longer than planned or when someone has a lot of work and another person is idle.
  • The Gantt allows us to fill out assignments quickly and in one place. We can assign all of the tasks and know that the project will move along the necessary stages until completion.
Workfront is a much better product than Salesforce. Workfront has a much better reporting system and can pull necessary details from just about any field or box. Workfront has better work flow templates and is much more customizable. Additionally, we can do a lot of the customizing on our own. With Salesforce, we spent a lot of time calling customer support to find we could not do what we wanted.
I believe Workfront is a great tool and can be used in most scenarios. In our company, we have several employees that work remotely. Workfront gives us a central place for all of our work, reporting and clients, so that no matter where you are, we can all be on the same page. Also, I can see the tasks others have and move them around if someone is swamped.

Adobe Workfront Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
Not Rated
Budget and Expense Management
10
Quotes/estimates
Not Rated
Invoicing
10
Project & financial reporting
10
Integration with accounting software
10