Workfront - the good, the bad and the ugly.
May 18, 2017

Workfront - the good, the bad and the ugly.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Workfront is now front and centre in our delivery of IT projects in our organisation. It has shone a light on all of our projects, ensuring that everyone from people on the front line to senior management have a clear vision of what we are doing, why we are doing it, and when.
  • Centralize projects in one solution

Pros

  • It has a very flexible reporting engine that enables us to surface data of all sorts.
  • It is very intuitive.
  • It has a clean interface making it very easy to use.

Cons

  • The resource management engine needs improvement.
  • There is little functionality in the programme area.
  • Some simple reports, e.g. display TOP TEN, does not exist.
  • Increased recharge revenue.
  • Increased visibility of areas where projects are not recharged.
  • Greater visibility and control of stage gates, ensuring we are working on and prioritising the right projects.
Better overall functionality. More expensive, but worth it.
Mixed. Good up front sales, but poor initial support post implementation. Better now.
Very appropriate in large organisations where the process is well defined.

Adobe Workfront Feature Ratings

Project Management
7.2
Task Management
8
Resource Management
5
Gantt Charts
8
Scheduling
7
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
7
Email integration
5
Mobile Access
7
Timesheet Tracking
8
Change request and Case Management
7
Budget and Expense Management
7
Professional Services Automation
5.8
Quotes/estimates
5
Invoicing
6
Project & financial reporting
6
Integration with accounting software
6

Comments

  • Sherry Arnold | TrustRadius Reviewer
    Sherry Arnold
    (Vendor Representative) commented 9 years ago
    Thanks for taking the time to write this thoughtful review. We appreciate your sharing your thoughts and are glad you're having a good experience with Workfront! Your feedback will be seen by several departments and used to help us improve.

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