Workfront Can't Be Beat!
August 10, 2017
Workfront Can't Be Beat!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workfront
- Workfront allows project managers to manage the project more than the people because it has built-in notifications that are sent to the individuals that perform the work in the schedule so the PM doesn't have to bug the person. If the individual neglects to respond, WF even has the ability to notify the person's manager, not that I've ever had to use that functionality.
- Outlook Plug-In functionality: I love the ability to insert an email and all of the attachments directly into a specific WF task in my project directly from my mail client. No more copy and paste of the email message to the Updates tab and saving the attachments and having to attach them to the Documents section...the tool does it all.
- Workfront's customization is amazing. If it doesn't have it, you can build it. I love that I don't have to wait for someone else to build it, I can build it myself. I can create fields, forms, reports, dashboards, processes, automatic approvals, etc.... It's really amazing what this tool can do. On top of that Workfront has the BEST reputation for adoption of user suggestions. They even created an Idea Exchange to capture the ideas.
- No more searching for documentation on Sharepoint or a shared file directory. Every file that is related to my project is attached to the exact task in my schedule. All of your documentation, notes, emails, comments, etc. are captured in one location for future reference.
- Want to centralize how you capture your work? You can create a request queue to allow users to submit request for support, enhancements, issues, etc. If you have a process that requires an approval by someone before the work can be performed, i.e. project intake, enhancement work, or access to some type of systems application, you can attach an approval process to the queue to automatically send the request when the work is requested alleviating the need for an administrator to intervene before any action can be taken to help the end user.
- Having worked in two different environments with Workfront as the main project management tool, I have to say that having more examples of best practices for implementation by industry would be helpful. I want to know how other people manage Risks (need to be able to outline a mitigation plan in the project schedule automatically), best practices for teams, groups, approval processes.
- When moving tasks around in a project or from project to project, I would like to see the hierarchy structure more clearly defined. I don't like having to scroll through hundreds of parent tasks and children tasks to find the location where I want to move the new tasks.
- In the Agile environment, I would like to know when the sprint will begin and end. In addition, I'd like to see what stories/points the team started the sprint with and what they ended with.
- Setting up new users...when I'm creating a new user, I'm not sure what their initial view in Workfront will look like and often it isn't what I want them to see. I would like to either better understand how to create users with an immediate view that I've predefined (I almost think this is Layout templates and I'm just not familiar with them) or understand how others set up users to do this.
- We have seen an increase in productivity as we are able to show our developers where they impact the overall project.
- We are able to justify when we're unable to provide resources for a specific piece of work on short notice.
- If we used the project scorecard, we could show a great impact on how we are working towards the strategic initiatives of the organization.
- Microsoft Project, Smartsheet and Teamwork Project Manager
They don't compare... People say that MS Project is easier to use... But where's the reporting? You can't perform resource allocation with a drag and drop, nor can you build the dynamic reports that Workfront provides. Not to mention automatically distribute those reports at pre-defined intervals... Nothing compares.