Workfront Review
August 11, 2017

Workfront Review

Jessie Boone | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • Centralize projects in one solution
By moving the communication out of email and into Workfront we've been able to streamline conversations.
The resource planning capabilities give an in-depth look at each individual employees workload.
The project planning structure let's everyone know next steps in one simply organized place.

Pros

  • REPORTING: No matter the topic or structure I can find a way for Workfronts reporting capabilities to organize the data in a digestible way.
  • PROJECT PLANNING: After receiving an SOW Workfront makes it easy to structure a project plan for the life of a project. Predecessor options allow for easy updates.
  • INFORMATION SHARING: Communication setup allows for all project communication to be stored in one place so it's easy to reference whenever necessary.

Cons

  • It is a VERY robust software. If you don't have the time and manpower to really focus on setting it up correctly for your business it will be worthless to you.
  • There are often things that I want to share or remove from access levels of different job roles, and there are 2-3 different places to remove access. So it take a lot of digging to get used to where things are hiding.
  • As in any software like this. It's garbage in and garbage out. If you can't train your staff to utilize the software correctly/efficiently then it will be useless.
  • It has impacted the productivity by showing accurate views of capacity
  • It's a simple tool to add time to which helps motivate people to put in time often and accurately
  • We are in the process of rolling this out across more offices and being able to work in one system will streamline communication.
I didn't choose this software. I was hired into it. But the last internal solution I was using was useless comparably.
We do not use this software for external communication. But hope to start using the ProofHQ function that we can share with clients.
We have been working with consultants for our rollout to other offices. And without their help we would be spinning our wheels and ending up with a product that may not suit our needs to the fullest. These types of interaction with those who know the product are imperative!
I'm coming from a very simple Resourcing tool to this Workfront Software, and it's superior in every way. The views I can get to current and future workloads, and how projects are progressing is stellar.

Adobe Workfront Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
7
Scheduling
10
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
2
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
8
Integration with accounting software
10

Comments

  • Jayne Verhaaren | TrustRadius Reviewer
    Thanks so much for taking the time to write a thoughtful review. Please do check out Workfront Pride, our advocacy program, on the Workfront Community. We'd love to have you participate!

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