Workfront Leaps Ahead
May 02, 2018
Workfront Leaps Ahead
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workfront
- Centralize projects in one solution
It helps take a naturally chaotic process (creative) and make it manageable! We had a vision for a single point of entry for our staff across the globe. Often they did not know where to begin with a creative project. This would cause a huge delay in receiving the request in a timely manner, thus causing a strain on time and resources.
We now have a tremendous adoption from our in-house clients. The work is streamlined and easily tracked.
The reporting aspect has allowed metrics to be shared with the executive leadership team in a real time.
Pros
- Ability to decide what kind and how many notifications to receive.
- Being able to create a multitude of reports (e.g. intake, tasks, how many requests and by who).
- Online training (Ascent) and resources to answer most questions.
- Local communities (go Mid-Atlantic user group!) which offer an opportunity to collaborate with other system admins, workers and users.
- Support has been very good. If we don't get a good resolution via email, we can either Skype or have a conversation. Usually resolve issues within 48 hours. IF it needs to be escalated, our customer rep is always on it.
- LEAP!
Cons
- Would be helpful to be able to respond to an email from someone, generated in Workfront, and have it captured on the project.
- See all updates regardless of where they are (e.g. project, task, proof) show up in the update feed.
- We save time by streamlining the intake process.
- Tasks are not lost, so there is less delay in production.
- All activity, documents, comments are in one spot, saving time searching for that backup information.
There is NO comparison. Workfront is lightyears ahead in integration, workflow, proofing capability and tracking.
We are just six months from our launch. We are looking into all collaboration opportunities and believe they are available in Workfront.
The implementation team was very good helping our in-house team with the three month process. It was very comforting not to be flung into launching Workfront alone.
Comments
Please log in to join the conversation