Item: Wrike
Rating: 9
Author: Verified User

Overall Satisfaction with Wrike

Use Cases and Deployment Scope

Problems that led us to Wrike were: Lack of visibility across hiring and HR Ops and weak accountability in cross functional projects. How we use it has expanded ever since. In my department, we've built a Wrike intake form for HRBPs to submit comp changes. Approvals automatically route to comp then legal if necessary.

Pros and Cons

Pros

Heat maps visibility across projects
The custom fields are so essential to our workflow
Easy collaborations

Cons

Reviewing long chains of substacks isn't as smooth as I'd like
Poorly written automation rules could be catastrophic to your entire workflow

Return on Investment

The clustered work around juggling emails and spreadsheets is all gone
Automation of workflows saves us tens of hours per week
Our operations lean more towards strategic

AI and Automation

So far I've only used the AI text summarization feature. To be honest, it's nothing groundbreaking especially after being spoilt by Chatgpt for so long.

Usability

Most of the basic features are easy to use right off the bat. It only gets complicated once you drift in to the automation realm.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Other Software Used

BambooHR®

Likelihood to Recommend

A 9 because Wrike is powerful enough to handle the complexities of my HR work but flexible enough that I can mold it around each project I take on. Of course it's not perfect but it made my work noticeably more predictive and less reactive.

Wrike Feature Ratings

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Wrike Review