Great product that could use a bit of polish
September 13, 2017

Great product that could use a bit of polish

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wufoo

As a Realtor, we are always looking for more clients. Integrating Wufoo into our website in order to help capture leads has been a great decision. Their ease of creating forms and full customization make it easy to create the perfect form for your prospects. Clients have mentioned they appreciate the ability to request a market evaluation any time of day (or night) and allows us to capture the information to help turn a prospect into a client.
  • Lack of technical experience is just fine, very easy to create.
  • Lots of options for customizing.
  • Could use a few more options to 'pretty' up the forms.
  • Some basic flow improvements would be welcome such as continuous typing for a phone number instead of having to tab over or click the next box.
  • More flexibility to build the form the way you want.
  • We have already made our money back many times over with the first client we were able to secure using this form.
Given that I am a newer user to the platform I can only lay out where I have found it effective and that is in lead capture. We wanted an option for users that either didn't want to pick up the phone, or were unable to due to timing or other reasons. From that point of view we did find it effective to create a personalized form that you can see here: https://www.michaelsmithteam.ca/selling/

Wufoo Feature Ratings

Survey templates
8
Themes
Not Rated
Custom logo/branding
7
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
Not Rated
Not Rated
Survey logic flexibility
Not Rated
Response tracking
Not Rated
Data export
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
Not Rated
Compliance
Not Rated