Overall Satisfaction with Xactly Incent
At Viasat, we use Xactly to pay commissions to our installers and master agents. The software could be beneficial to our sales team who currently don’t use it.
- Provides templates for manual uploads in more than one location.
- Friends of Xactly program to help provide support across all customers. Very communal.
- Less Flash applications
- Better detailed errors messages to help users understand if the problem is technical vs. formatting
My company uses this software in a unique way as we pay master agents through it instead of individual people. The program seems to work well for us in how we use it. I do however get frustrated with using hierarchy and creating relationships as it does not allow for edits if something was incorrectly entered. I understand why, but there really needs to be a better solution.