Xactly Incent

Xactly Incent

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Top Rated
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Score 8.0 out of 10
Top Rated
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Xactly Incent

Overview

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize...
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Recent Reviews

Great system!

8 out of 10
December 26, 2022
We decided to implement Xactly Incent to house all of our compensation (comp plans, variable comp, statements, etc.) all in one place and …
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Xactly Incent Review 2022

9 out of 10
August 02, 2022
We use Incent for about 250 users currently. It is fantastic for usability and it covers many different aspects of our organizational …
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Xactly what we needed!

8 out of 10
February 01, 2022
Xactly Incent was onboarded in 2016. Prior to 2016 commissions were completed using a home-grown database and many, many spreadsheets. …
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How Xactly Incent Differs From Its Competitors

Xactly Data Insights

Sales Ops will tweak comp rates based on this data and then update forecasting as well. This happens for internal teams, partners and can also be split out at the product type level as well. The data is looked at from both an Annual and Monthly Revenue point of view.
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Compensation Management

For sales planning, territory/quota, and sales forecasting most if not all of that has lived outside of Xactly. Xactly should focus on integrations into CRM platforms so teams utilize these tools.
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Adoption

I believe the data is used for Sales Operations for full year planning exercises.
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Xactly Data Insights

Data used in analytics and benchmarking is used to build new compensation plan structures and components. Incentives and SPIFFs are created to maximize sales performance and targets. Accelerators and tier modifications are determined based on overall achievements and company budgets.
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Compensation Management

CEA helps us manage our commission expense deferral process. The system is fairly easy to use and can be built to specific needs for ASC340 for commission deferral and amortization. It can also be built to provide journal entries for accounting to use to upload into the company accounting software …
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Adoption

The sales compensation team provides are finance, accounting, and sales operations reporting to all our internal partners. We provide the analytics and support for all the companies goals and objectives when it relates to commissions.
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Compensation Management

We are not using all of the add-on functionality today. We simply use Xactly Incent as a sales compensation tool that allows reps to see their individual performance.
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Xactly Data Insights

We have just gained Insights and Benchmarking with Xactly. We have not started using these tools yet. There is also a tool called Analytics that can be used for sales reporting. We currently use the data from the orders, credits, and commissions files to determine performance and report out.
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Xactly Data Insights

We use Xactly Incent to track sales and process commissions. Having sales plans built into the software allows us to just load the actual performance data into the system, and then extract the results, saving us time.
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Compensation Management

Leveraging a tool like this for one arm was a Segway to introduce it to other business units which are compensated through sales KPIs. We’d like to add a few other areas where managers can manage multiple quota goals to eliminate the use of outside Xactly Incent areas to manually calculate …
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Adoption

HR uses this to ensure commission policies are up to date finance uses this to calculate the future forecasts for payroll payments we in sales operations (a shared service unit) use this to actually calculate and distribute the payments on a month to month basis along with calculating bonuses and …
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Xactly Data Insights

We have been continuing to work on expanding our ability to calculate compensation so we have not been able to work on this sort of analysis.
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Adoption

We are still working on implementation and reporting that would enable other teams to utilize data.
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Xactly Data Insights

Having the ability to label each type of commission and bonus allows for senior management to evaluate the cost of the programs and then determine the effectiveness of the program. This has really helped to streamline the companies priorities and utilize our resources where we see tangible benefits.
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Compensation Management

We utilize several platforms to measure and manage sales performance. Xactly's ability to report commission expense has a great impact on setting territory quotas and sales forecasting/accruals.
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Xactly Data Insights

As year on year data becomes available, a larger source data set is established. Assessing the achievement against the specific terms of the commission plan each year allows management to identify the elements that really incentivize - it's not always the items that are expected that bring the …
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Compensation Management

We are strong users of Incent and Analytics and have integration with a number of other applications on the roadmap. The Accounting modules are also on our radar to utilize in the near future. Analytics data coming out of Xactly Incent supports Sales Performance Management and drives Territory …
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Xactly Data Insights

We do monte carlo analysis every year to make sure we arent coming up with any crazy incentives and stick to industry benchmarks for overall commission rates. The majority of the work goes into the account executives as that is where the largest quantity is and where the biggest risks are.
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Compensation Management

We use xactly for forecasting where our total commissions is going to land for the year. If shows we are going to be under, then we can strategically implement new spiffs and incentives for the sales team so we can close more deals. It doesn't help with overall sales planning though.
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Adoption

The departments who are in xactly all share the same benefits of visibility early and often.
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Xactly Data Insights

We regularly use data from Xactly Incent to monitor compensation expenses across a wide variety of metrics. Xactly Incent proved very useful to us in identifying business units that were overpaying employees and reducing profitability. It also allows us to easily calculate average payouts for …
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Compensation Management

Our organization does not utilize goal/quota-based incentives on a wide scale. However, we do track compensation expense by business unit and role to help identify areas that need additional investment or reduction in expense in future periods. In this sense, Xactly is helping us meet our goal to …
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Compensation Management

[While] provided, [it is] not currently [being] used. [However, it is] on [our] 2022 roadmap to investigate and use [the] additional features.
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Xactly Data Insights

We are constantly analyzing the trends on payments released and sending this data to stakeholders to better improve our sales organization. If we notice payments are usually higher in one team compared to others, it gives us an idea on how we can improve on these areas for future months and …
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Compensation Management

We haven't used Xactly to it full extent yet, but we plan to further improve our usage in the platform in our next fiscal year. Our areas of improvement will be the Sales planning and quota setting section. We have a goal in mind that is still in the works, but we are relieved to know we have …
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Adoption

Payroll and Accounting are currently using the data for accrual and payment purposes. They are extremely happy with the results as they now see the data much more accurately and cleaner than the times we were sending them manual files.
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Xactly Data Insights

I really don't take it into affect much these days since product isn't shipping and POS is way behind and that is how benchmarking would be done.
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Xactly Data Insights

We rely on data extractions from Xactly Incent, as well as their Analytics platform in order to create monthly analyses of how the company performed.
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Adoption

Sales Operations is in the process of building out dashboards in Xactly Incent in order to analyze data on a monthly basis.
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Xactly Data Insights

Data insights is by far superior with Xactly Incent as it exposes details for analysis of the Sales plan, what's working or what requires adjustment. It can help identify where an team member may be need help to drive and improve the results. Very helpful to make the right decision when dealing …
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Compensation Management

We have multiple sales teams based on industry and applications. Within each team there are several unique comp/quota levers and rules for when and how you make a sale. With Xactly [Incent], we quickly isolate issues like basic as accelerators or spiffs and determine if we are applying them too …
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Adoption

The integration of data and access for analytics have given other departments many insights they otherwise would not of had. These insights have driven better business decisions and allowed the organization to be proactive and better prepared for changes in the economy and industry.
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Xactly Data Insights

The calculations are still related back to rolled-up numbers that are evaluated behind the scenes. Having the summary visibility in Xactly is beneficial but more linkage to internal data could provide more visibility and clarity. The calculations based on targets [are] easy to understand within …
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Adoption

Sales results are consistently monitored to predict commission expense as well as goal achievability. Used primarily by finance and Sales ops.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Sales compensation process automation (8)
    8.5
    85%
  • Sales compensation plan creation (8)
    8.5
    85%
  • Sales compensation dashboards & forecasting (8)
    8.0
    80%
  • Personalized dashboards (8)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

1 video

Xactly Incent Review: Manages Compensation Without Having To Put In Manual Tracking Work
02:31
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Pricing

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What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.xactlycorp.com/request-demo

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

Xactly Incent: Get Compensation Plans Right and Payouts Perfect
02:31
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Features

Analytics and Reporting

Dashboards and scorecards for KPI monitoring and benchmarking

8.8Avg 9.4

Sales ICM

Features around incentive compensation management for sales

7.6Avg 8.8

Sales Gamification

Features related to gamifying sales operations.

8.2Avg 9.1
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Product Details

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to complex—and align seller behavior with revenue goals. Xactly Incent aims to help customers to:
* Reduce time spent on plan administration
* Realize higher quota attainment
* Eliminate payout errors and increase payout accuracy
* Drive better performance with commission visibility

And with its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.

Xactly aims to bring together operational and intelligence capabilities to drive revenue operations success with their Intelligent Revenue Platform, enabling users to align planning, performance, and prediction functions into one cohesive platform. Its ability to integrate Xactly Incent across the broader revenue engine is how it enables users to make strategic decisions with revenue data. Other solutions include Xactly Forecasting, Xactly Sales Planning and Xactly AlignStar.

Xactly Incent Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Sales Gamification Features

  • Supported: Sales rep view

Analytics and Reporting Features

  • Supported: Personalized dashboards

Additional Features

  • Supported: Flexible compensation plan design: Create and manage any type of commission plan with reusable elements like rules, quotas and rate tables.
  • Supported: Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance.
  • Supported: Plan document and workflow management: Configure, track, and manage compensation processes.
  • Supported: Sales rep and manager dashboards: increase rep productivity and trust with on-demand visibility into their commissions and payouts.
  • Supported: Incentive statements: Detailed incentive statements for transparency and visibility at the individual or team level.
  • Supported: Commission estimator: Where a team can see how much they can earn based on opportunities.
  • Supported: Incentive plan summaries: Provides reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, and SPIF programs.
  • Supported: Data integrations: Integrate with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics and Netsuite
  • Supported: API connector
  • Supported: Single Sign-on (SSO)
  • Supported: Analytics
  • Supported: Multi-currency

Xactly Incent Screenshots

Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: See and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.

Xactly Incent Video

Xactly Incent lets users design and automate compensation plans, to drive profitable business, build more resilient revenue, and get sales reps back to selling.

Xactly Incent Integrations

Xactly Incent Competitors

Xactly Incent Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Spain, China, France, Germany, Brazil, Italy, Japan, Mexico, Russia, South Korea, Taiwan, Sweden, Netherlands, Norway, Canada, Poland, Slovakia, Czech Republic, Australia, Brazil
Supported LanguagesEnglish, Spanish, Chinese, French, German, Portuguese, Italian, Japanese, Spanish Russian, Korean, Traditional Chinese, Swedish, Dutch, Norwegian Bokmal, Polish Slovak, Czech

Frequently Asked Questions

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.

SAP Sales Cloud, Anaplan, and CaptivateIQ are common alternatives for Xactly Incent.

Reviewers rate KPIs highest, with a score of 8.6.

The most common users of Xactly Incent are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 196)
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Jared Wacht | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Compensation review and management in Salesforce. Our comp team uses the tool and likes it very much. We used to have another competitor and switched away from that as this tool works much better but still could use speed improvements. The tool is well suited for any org that uses Salesforce and wants the commissions piece to integrate.
Score 6 out of 10
Vetted Review
Verified User
Xactly does the job it says it will but that is about it. It provides a source of truth for sales compensation and deals closed, however, there are no unique features like graphs for pay curve (accelerators and decelerators) or interactive features to better understand potential cycles within ones own business.

There aren't many product updates -- you basically are getting a slightly more detailed and official GSheet.
Score 9 out of 10
Vetted Review
Verified User
Xactly Incent works well with small to large-scale companies. It has the capability to logic in the rules that can be built to handle complex sales plans and components. Like with all implementations, Xactly Incent works best when you know what your reporting and business needs are prior to implementation, with that, you can build and put as much details into Xactly Incent for reporting needs after. It is great for a small team to handle as it is very easy to learn the basics for users and administrators.
Score 9 out of 10
Vetted Review
Verified User
Xactly is fantastic for our growing organization. It has many features that we continue to uncover. It works very well for us because it integrates into our source system so that we do not manually upload orders, only if adjustments need to be made. End of month is fairly smooth with Xactly and it can integrate with HRIS for user setup and terminations.
Score 10 out of 10
Vetted Review
Verified User
Xactly Incent is great for a sales organization that needs to track revenue and gives out commissions. It is easy to add users, titles, quotas, and hierarchy in order to stay on top of changes within the organization. I'm not really sure what else the software is used for, as my organization only uses it for this purpose. I could see how it might be a little bit of a pain to setup from nothing, if you needed a full reset or were starting from zero.
Score 9 out of 10
Vetted Review
Verified User
For all sorts of organizations that are trying to do away with on-sealable excel files and automate commission distribution practices. It can also house boilerplate documentation and execute approval processes so organizations with multiple managers like within consulting could do well with tools like Xactly Incent to compensate their staff
Score 9 out of 10
Vetted Review
Verified User
Xactly Incent works best for a business that calculates compensation on a monthly and/or quarterly cadence. They'll do a great job of making the weekly or bi-weekly cadence work, but it will still feel like you're operating outside what the system is meant to do.
February 01, 2022

Xactly what we needed!

Score 8 out of 10
Vetted Review
Verified User
I think it's well suited for almost any type of customer. Once the plans are set up, it's really plugged and play and that point. However, if detailed reports are required then the Xactly user needs some Excel skills. Xactly does require the user to be analytical and detailed-minded if there is an issue with the setup. If the person is not process-minded, they may have difficulty finding the error.
Score 7 out of 10
Vetted Review
Verified User
Xactly is well suited to large, complex data sets whereby many different plan structures and rules are in place. As long as a rule can be written, Xactly can calculate commission based on data inputs faster and more accurately than other methods. The Analytics suite is less user intuitive than other systems and could benefit from some development and user input to unleash the full potential of this feature.
Score 8 out of 10
Vetted Review
Verified User
It's well suited if for medium complexity, finance or ops driven commission calculation. It works well when customers have a Salesforce admin as well to create the fields and formulas needed in SFDC to make the xactly implementation easier for the admin.
Score 9 out of 10
Vetted Review
Verified User
Xactly Incent offers many programmable options required to design complicated and unique commission plans and calculate commissions automatically. The customer service team responds promptly to inquiries, and the case portal used to contact their team helps you track any issue from beginning to resolution. The only complaint I would have about Xactly Incent is the unavailable feature to edit the address in a user's profile. Also, the capability of exporting all of the user profiles to excel would be a huge win, but it is not currently available.
Score 6 out of 10
Vetted Review
Verified User
Xactly is a top-notch system that can handle all kinds of incentive scenarios. However, it also requires a lot of maintenance to keep running effectively post-implementation. I would not recommend this system for a company that is looking to achieve cost savings through automation and the reduction of compensation specialist headcount. In all likelihood, you will need to increase your staffing on the HR side to effectively maintain the system. However, Xactly can provide cost savings in terms of its ability to accurately calculate commissions for a large organization. Cost savings can be achieved through the reduction of calculation errors, miscommunication of results to employees, etc.
November 11, 2021

Beats Spreadsheets!

Scott Haidarian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It has everything you need in a commission tool (and more). You get detailed reports that you can share to payroll and accounting, Sales Reps and managers can see all their closed deals in one window, and you can sleep at night knowing you do not need to provide over 50+ commission statements to people. Talk about getting your time back.
Although it's a great tool, it can always use improvements. It needs to be more modernized to how competitors are dishing out their compensation tools. It's really the tool you need for simple and accurate commissions for your organization.
November 11, 2021

Sales rep thoughts

Score 6 out of 10
Vetted Review
Verified User
It works well showing numbers on a monthly basis but when figuring commissions when on a yearly plan paid out monthly it gets confusing because there are changes during the year on where you are percentage wise.
Score 7 out of 10
Vetted Review
Verified User
If an organization does smaller batch processing and there transactions are not complex, I think Xactly would be the perfect choice, however the more complex the compensation plans are, I seem to run into issues setting them up in Xactly.
Score 9 out of 10
Vetted Review
Verified User
Xactly Incent is a great tool for large companies with complex sales plans, large amounts of data, and companies with a large populations of sales employees. Once a sales plan is established in Incent, the tool makes is easy to process commissions on a routine basis.
DeWayne Allen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Xactly Incent does a great job when it comes to calculating commissions and the attainment of goals. Xactly [Incent] is by far the most comprehensive based on my years of experience deploying and using the product. It is so much easier to use than others we have deployed. Xactly [Incent] is great for larger companies or companies that have complex sales plans that require customization for your company's specific needs. It may not be well suited for smaller companies that don't have sales plan complexities or that can be handled by Excel spreadsheets or a simpler software.
Score 7 out of 10
Vetted Review
Verified User
Xactly provides much more accountability and transparency than other tools or just lists in spreadsheets. However, without explanation of the rows or extensive training, it can be frustrating to try and understand why some numbers are set in various ways. There should be more support for managers to link or explain individual fields in Xactly rather than forcing users out to basic documentation. Unfortunately, the tool still does not encourage conversation and forces screen-sharing for live conversations with management to determine why numbers are as set in Xactly. Especially in the Covid era where many are remote 100% of the time and don't have face-to-face with management, it would be great to have a better interaction function.
Score 7 out of 10
Vetted Review
Verified User
Xactly Incent is actually very well suited for the types of functions that I must perform in my daily job. I like the way I receive email notifications and know I have things to take care of in the tool. The ability to digitally sign Variable Compensation plans is very good instead of having to print hard copies, signing, and then having to convert hard copy to digital. The tool providing us with the ability to pull up previously approved plans, see the dates plans were approved/routed is extremely handy. All of the things that I require are accounted for in the tool.
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