Xero is number one in my book
July 10, 2023

Xero is number one in my book

Louise de Beer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Xero

I use Xero on a daily basis. Anything from the day-to-day processing of monthly accounts to preparing monthly reports as well as Annual Financial Statements. For any small to medium company its more than does what is needed. Not only is it exceptionally easy to use but anyone can be taught how to use it. Not to mention the apps available which makes it suitable for business on the go.

Pros

  • App intergration
  • Bank feeds and bank rules
  • Hubdoc, no explanation needed
  • repeating journals and invoices
  • drill down options

Cons

  • I find the difference between Start up and Standard is lacking. It would be more suitable to have a package in between the two. eg it would be better to have one that allowed bank recon and bills (not limited to 20)
  • User role can also need adjustment, I need one where i need to give full access to reports but not the bank. It would be ideal if you had a tick box on all users that allowed /dissallowed bank access.
  • depending on the size of the company there is a significate reducion in time for day to day processing.
  • Report writing is included in the package and reports can be tailored to the user
  • budget mangager included in the subscription
Zoho Books - fairly easy to use in terms of expenses and invoices. However, reporting is basic. The Sales tax report itself isn't user friendly are requires you to work out the different taxes in order to do the return. Pastel (desktop) - there is little integration and requires everything to be done manually (time-consuming) and if errors are made the require journals to be passed. Reporting is basic. Sage Accounting - lacks a proper FAR system, has no to little integrations and reports are limited. One bug is it only runs two years reports at a time where as Xero runs several years.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

I just love Xero, in my opinion there is no comparison for a small to medium size business
I've always found Xero support to be very friendly and helpful
  • incredibly user friendly
  • integration with Simplepay to the monthly journals can be raised
  • integration with Hubdoc and many more
  • Reports that can be edited to suit the end user.
  • Bank rules and easy coding to save time
  • Repeating invoices and journals also makes it easier not to forget
  • Remove and redo function in case of mistakes
  • Find and Recode is an absolute life saver for accountants.

Xero Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
5
Bank reconciliation
10
Expense management
7
Time tracking
7
Fixed asset management
10
Multi-currency support
7
Multi-division support
10
Regulations compliance
9
Electronic tax filing
8
Self-service portal
10
Global Financial Support
8
Inventory tracking
8
Plug-ins
10
Role-based user permissions
10

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