Xero

Xero

Customer Verified
Top Rated
Score 8.7 out of 10
Top Rated
Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features...
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (137)
    8.9
    89%
  • Standard reports (132)
    8.8
    88%
  • Accounts payable (130)
    8.8
    88%
  • Accounts receivable (131)
    8.7
    87%

Reviewer Pros & Cons

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Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

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Early

$11

Cloud
per month

Growing

$32

Cloud
per month

Established

$62

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Xero Blue US | Xero
01:47
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.7Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.2Avg 7.5

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.1Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7Avg 7.1

Order Management

The ability to process orders, and track them from quote to cash.

7.7Avg 7.5
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, e-commerce and more.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is beautiful accounting software for small businesses and their advisors. See your cashflow in real-time with online accounting, invoicing, payroll, billing & banking. Just login and see the difference. Sign up for a free trial at https://www.xero.com/signup​/

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Direct deposit files and Salary revision and increment management and Single sign-on capability highest, with a score of 8.9.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 128)
Companies can't remove reviews or game the system. Here's why
James E. Heyward CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I prefer Xero over the other options I have tried because it has a cleaner interface, operates faster on the web, has a strong API relationship with other applications and appears to be gaining ground on Quickbooks in the marketplace. QuickBooks Online is probably the most recognized but it seems like they are struggling in converting their market leading desktop software to an equivalent online offering. Intuit's online offering feels like they are stuffing the desktop version into the cloud.
Carolyn Swora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Xero has enterprise capabilities but can be used for small businesses. Coming from a large enterprise, I had a certain way of looking at the business that I was used to. Xero met that whereas the other products didn't - they appealed directly to small businesses with a smaller perspective on the business.
Mohsin Ejaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Ignoring pricing, Xero is among the best options available. It has the most complete feature set along with Quickbooks. It is more user-friendly compared to most of its competitors. It has well-designed mobile apps that can actually do something in contrast with most competitors except a few who either don't have these or have very limited functionality. My experience with their support has been good to great.
Score 10 out of 10
Vetted Review
Verified User
Xero has remained simple yet robust for years. They have a few items that make it difficult (what product doesn't), but I feel very confident in partnering with them. I have used (and still use) QuickBooks Online and I have witnessed Intuit continually pull the bait and switch on their customers and partners. Most people I have spoken to will say something like, "I absolutely hate QuickBooks, but I don't know of any other options." I then tell them about Xero and 95% of people that switch to Xero have told me "thank you."
March 20, 2022

Hero is Xero!!

Score 10 out of 10
Vetted Review
Verified User
Solely the ease of use. This has saved me so much time on day-to-day tracking it is astonishing. Not only does it make it super easy to send invoices, but it also makes it easy to print invoices off, eases the process of partial payments, and keeps good track of all notes made to the account.
Garreth Collard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Xero was much more user-friendly than the MYOB products. It was also totally online which suited each of our multinational workforces. Later MYOB developed a totally online product but by that time we had moved. To be honest there’s not a lot else in that space in New Zealand. Your next step up is accounting software written for accounting firms e.g. CCH iFirm.
Brandon Scivolette | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Personally, I always hated QuickBooks. I'm sure the online/cloud version is a lot different than the older desktop software, but I never found it to be easy to use and my books were always out of sync. Wave [Accounting] was the first Saas accounting software I tried, but I didn't feel like it was ready for small businesses. That's when I found Xero. For the most part, Xero does what I need it to do and most importantly it keeps my books in sync with what is actually happening in my bank and credit accounts.
Kelvin Leong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The ease of use and feature sets are miles apart from the competition. The alternatives that I have compared Xero with are just years away from dozens of features which makes a user's life much easier. The competition's localizations are still very far apart, and the terminologies vary very much from local accounting practices, too.
Score 10 out of 10
Vetted Review
Verified User
The ease of use is the best function of Xero! I can't believe how easy it is. The guesswork and errors QuickBooks Online causes is ridiculous. Many of us have just learned to live with it, but once you try Xero, it's hard to go back.
December 13, 2021

Xero Review

Score 10 out of 10
Vetted Review
Verified User
Xero has a much easier, user-friendly interface for ease of use in comparison to the above software and also saves time with day-to-day processing, payables, visibility on items due or requiring attention and the payroll is far easier to use. You can view previous pay runs and figures without needing to rely on reports and specific dates. It is easy to edit items and payroll. Setup of employees is easy.
Mario Cruz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Wave is a free service, and Xero it's not, so we had to switch over to a free version of Wave, the functions are the same, but the online version of both software are very good, but again, we switch to wave because we were able to work with the free version, Xerox has no free version, and I think for any business a cost is a cost we have to save as much as we can, that's why a free version would be a hit with Xerox.
Score 10 out of 10
Vetted Review
Verified User
Xero could be slightly more expensive compared to these products but to me, Xero is the most user-friendly platform. It is very easy to use. Their support page and email support are also great. Apart from the platform, Xero has lots of integrations with other software providers which enables to sync various dates like payroll, sales, and inventory.
November 27, 2021

Xero

Score 10 out of 10
Vetted Review
Verified User
MYOB certainly has its place in the industry and don't personally feel you could have one without the other. They both hold strong in the accounting software field and depending on client needs, varies my response to which one 'stacks up' better for that individual business. Having multiple options helps keep the providers on the feet to improve and release updates to provide better services to the user.
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