Xero Reviews

Used FreshBooks when the business was first starting out because they had a free plan. Quickly needed more features, and switched to QBO.

QBO worked well for many years, but they continually increased their fees and the interface got more and more difficult to use. Also, it had limited support for Mac and their app was always crashing. QBO had great reporting & complex features, but didn't integrate well with time tracking solutions.

We evaluated Zoho Books when searching for a QBO replacement. It also had built-in time tracking & project management, with support for other Zoho-based integrations. But its user management was very cumbersome (new users had to be manually added to every single project on the account if you wanted them to track their time). And there was some overlap between Zoho integrations, which seemed difficult to use.

Ultimately ended up with Xero on a recommendation from a colleague in a similar business. She liked the simplicity and automated solutions, which I also make use of. I liked the automated invoicing & billing solutions, and the integration with my existing time tracking system. The reporting limitations are still a concern, but so far, I have been able to get all the info I need.

We used Sage One previously. It was relatively new and needed a lot of improvement. The improvements were very slow coming and we made the decision to leave. Their customer support was infinitely better than Xero's but did leave a bit to be desired too. In general though, they did try and at least, they could be contacted.

We primarily selected Xero based on price and ease of use when we compared it to both QuickBooks and FreshBooks.

QuickBooks was my grandmother's bookkeeping software. Nothing was automated and it forced me to know good accounting practices. That's what I pay my accountant for. Xero is intuitive and also limited on what you can do on each screen. If I'm ever confused, I send a support ticket and hear back within 1 day. Or I go to the forum which is very active. I am currently running Zoho Books in parallel to Xero and they stack up pretty evenly. With Zoho Books, I get 24/7 live chat help and they stay online with me till I resolve my issue. With Xero, help is via email. Usually I'm not in a big hurry, so that is fine, but the choice is to work on New Zealand or Indian time. Neither one has a payroll module for my state, and Zoho Books has many more integrations thru its API than Xero does. Depending on what other software changes we make in the near future (around marketing and project management), the integrations will determine which accounting program we'll end up with permanently.

I selected Xero because it supported multiple currencies at a time when others did not.

Xero has been hands down so much better than Quickbooks. With reporting alone- Xero has exceeded Quickbooks. It is so much easier to logon - not have to back up the program having it all cloud-based. So many more functions and ease of multi-currencies is excellent as well.

Xero was chosen due to its simplicity and cost. The decision was as simple as that. There are no hidden costs.

We used this product before it was cloud software, so the comparison is harder to make. It was easier to pull off top spender reports from sage. However, reconciliation is so much easier on Xero when you link your accounts. A significant factor for us was that our managing accountant uses and prefers sage and helps us when we need it!

We find Xero much easy to use than MYOB, where we had to rely on our accountant for most of the day to day things.

QuickBooks and Xero have many of the same functions and both will provide a business with the information a basic accounting software would. Xero provides better custom reporting options, and using cash coding it is more efficient for me to reconcile large volumes of transactions. FX converting function is also very good for entities with transactions in multiple transactions.

Interface, price and open platform were our key criteria and Xero smashed the competition on these. It does everything better, but you have to master it and take the time and get some serious professional help to configure it. Yes local solutions like Bexio does a better job being a swiss product but it would take a week to Xero to catch up.

Xero is a lot easier for the non-accountant. Most of the language is easy to understand and not finance-speak. I can do what I need to do in 1/2 the time. They also have great support, so if I mess something up when I reconcile, they help me sort it out.

We really liked Xero because it was incredibly affordable when compared to the other solutions that we evaluated. There are some things that need to be improved but overall it's a really enjoyable online accounting solution. I'm happy with my experience of Xero and I know there are ways that I could use it more effectively moving forward.

Gusto is payroll oriented but there are similarities in the software being user-friendly.

Xero is so much easier to use than MYOB and we are really glad we made the switch.

Xero and Quickbooks are very similar in that neither are perfect for law firm accounting. Both are extremely accurate and user-friendly, but lack the IOLTA account function.

I prefer Xero over the other options I have tried because it has a cleaner interface, operates faster on the web, has a strong API relationship with other applications and appears to be gaining ground on Quickbooks in the marketplace. QuickBooks Online is probably the most recognized but it seems like they are struggling in converting their market leading desktop software to an equivalent online offering. Intuit's online offering feels like they are stuffing the desktop version into the cloud.

Xero is very efficient and easy to use for business owners that are not a desk all day, but still want to have knowledge of the business' performance. It allows for multiple users with different permission levels so multiple employees can help to streamline the business. Xero reporting is also very easy to produce and read.

Xero functions as a better clearinghouse for large scale inventory than Imonggo. But it's distinguishing feature is the ability to generate invoices for clients and partners. The ability to easily make invoices really separates it from Imonggo.

My tax consultant recommended Xero because we were having a tough time keeping track of receipts while traveling. We initially had Quickbooks but not the desktop version and were very confused with the functionality.

I found with Xero's monthly reconciliations extremely helpful to make sure our money is being allocated in the right areas. It is so much easier now to manage bills & expenses.

Xero is more affordable than other solutions, and being cloud-based it's helpful for granting accountant access.

Every other accounting package in existence has late fees and interest options built in.

Xero has more features suited to my business, but the biggest decider was reoccuring invoicing.

Xero is the one that I´ve tried so far