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Xero Reviews

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251 Ratings
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Score 8.3 out of 101

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Reviews (1-25 of 73)

Steven Duran profile photo
October 22, 2019

Affordable cloud solution for small business accounting needs

Steven Duran
Score 7 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We really liked Xero because it was incredibly affordable when compared to the other solutions that we evaluated. There are some things that need to be improved but overall it's a really enjoyable online accounting solution. I'm happy with my experience of Xero and I know there are ways that I could use it more effectively moving forward.
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Evan Loeb profile photo
May 02, 2019

Xero - Inventory Management and Invoicing

Evan Loeb
Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

Xero functions as a better clearinghouse for large scale inventory than Imonggo. But it's distinguishing feature is the ability to generate invoices for clients and partners. The ability to easily make invoices really separates it from Imonggo.
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Tamara Thompson profile photo
January 08, 2019

Reconcile easily and on-the-go with Xero - Could save you hours!

Tamara Thompson
Score 10 out of 10
Vetted Review
Verified User
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Alternatives Considered

My tax consultant recommended Xero because we were having a tough time keeping track of receipts while traveling. We initially had Quickbooks but not the desktop version and were very confused with the functionality.

I found with Xero's monthly reconciliations extremely helpful to make sure our money is being allocated in the right areas. It is so much easier now to manage bills & expenses.
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James E. Heyward CPA profile photo
February 23, 2019

Xero - the future of accounting software

James E. Heyward CPA
Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

I prefer Xero over the other options I have tried because it has a cleaner interface, operates faster on the web, has a strong API relationship with other applications and appears to be gaining ground on Quickbooks in the marketplace. QuickBooks Online is probably the most recognized but it seems like they are struggling in converting their market leading desktop software to an equivalent online offering. Intuit's online offering feels like they are stuffing the desktop version into the cloud.
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Ryan Freeman profile photo
January 29, 2019

Affordable, Shockingly Limited By Their Own Development Choices

Ryan Freeman
Score 4 out of 10
Vetted Review
Verified User
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Alternatives Considered

Xero is more affordable than other solutions, and being cloud-based it's helpful for granting accountant access.

Every other accounting package in existence has late fees and interest options built in.
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No photo available
May 07, 2019

Xero for new business models

Verified User
Score 7 out of 10
Vetted Review
Verified User
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Xero is very efficient and easy to use for business owners that are not a desk all day, but still want to have knowledge of the business' performance. It allows for multiple users with different permission levels so multiple employees can help to streamline the business. Xero reporting is also very easy to produce and read.
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Matt Heerema profile photo
June 26, 2018

The accounting package everyone should be using.

Matt Heerema
Score 10 out of 10
Vetted Review
Verified User
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Alternatives Considered

Xero hits our "maximum point" on the curves of simplicity, usability, and feature set. In my opinion it is by far the best in class, and the only reason it hasn't taken over Quickbooks entirely is that industry-standard products, no matter how inferior, are difficult to dislodge. Quickbooks needs to go away. Xero is amazing.
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Graham Green profile photo
March 02, 2018

Xero - Helped transform our business

Graham Green
Score 8 out of 10
Vetted Review
Verified User
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Alternatives Considered

Xero was the easiest to use and most cost effective of all the solutions we evaluated during the procurement process. We spoke to other similar sized businesses and they highly recommended using Xero. We liked the fact it's a cloud based system meaning we can access the system and data remotely. It integrates with our recurring billing platform and our bank.
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Andre Yeu profile photo
January 09, 2018

Xero, our first general ledger/accounting app helps me sleep well at night!

Andre Yeu
Score 10 out of 10
Vetted Review
Verified User
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Alternatives Considered

We switched off of FreshBooks to Xero. It is somewhat apples to oranges, in that FreshBooks is not a general ledger nor does it claim to be (at least at the time 2 years ago). Our business grew though and having a general ledger with reconcillation features like Xero was important to ensure accuracy in our financial reporting, filing our taxes accurately, and increasing visibility into the p/l of our business.
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Doug Fish profile photo
January 09, 2018

Looking for a small business accounting solution? Think Xero!

Doug Fish
Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We selected Xero because of the fair price, the ease of use and the extensive documentation and support. I used QuickBooks for many years and I don't dislike it, but I just find Xero to be more intuitive, less cluttered and easier to use.
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Ean Murphy profile photo
January 08, 2018

Xero is what I use for my own company's bookkeeping

Ean Murphy
Score 9 out of 10
Vetted Review
Reseller
Review Source

Alternatives Considered

QuickBooks for Mac is not a viable product. PC desktop makes off-site work difficult (and hosted environments are clunky and slow). QuickBooks Online is improving, but all recent innovations seem directly in response to, and taking a lead from Xero base product. Overall, Xero is a fresher more responsive company with a great product.
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Austin Morrell profile photo
January 15, 2018

Small company savior?

Austin Morrell
Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

I used Unleashed previously to Xero. Unleashed is a fine program, but it is more bulky and less fluid when it comes to making or adjusting an entry. I chose to make the change to xXero after some trusted recommendations and a trial run. Needless to say, I'm still with Xero and couldn't be happier.
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Ronen Amit profile photo
January 09, 2018

A solid accounting solution for small business

Ronen Amit
Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

Xero as a cloud-based solution cannot be compared with the desktop solution, especially when much of our company's business is done online. The more the market moves online, the more desktop solutions will be cumbersome and outdated. Other cloud-based solutions, such as Accounting by Wave and QuickBooks Online, which we have tried in the past, had either a slower interface or lacked some features we required.
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Xero Scorecard Summary

Likelihood to Recommend (251)
8.3
Likelihood to Renew (25)
9.9
Usability (20)
8.4
Availability (10)
9.0
Performance (8)
10.0
Support (14)
8.8
Online Training (5)
10.0
Implementation (9)
9.5
CPA Rating (10)
9.1
Product Scalability (6)
10.0

Feature Scorecard Summary

Pay calculation (31)
6.8
Benefit plan administration (9)
5.7
Direct deposit files (28)
6.4
Salary revision and increment management (21)
6.0
Reimbursement management (26)
6.3
API for custom integration (49)
7.9
Plug-ins (45)
8.2
Single sign-on capability (27)
8.5
Role-based user permissions (54)
8.9
Dashboards (60)
8.5
Standard reports (62)
8.7
Custom reports (56)
7.5
Accounts payable (62)
8.8
Accounts receivable (63)
8.7
Cash management (58)
8.0
Bank reconciliation (64)
8.9
Expense management (61)
7.9
Time tracking (14)
5.3
Fixed asset management (44)
7.6
Multi-currency support (45)
7.8
Multi-division support (39)
7.8
Regulations compliance (30)
8.3
Electronic tax filing (26)
8.1
Self-service portal (38)
7.9
Global Financial Support (13)
7.8
Primary and Secondary Ledgers (15)
8.5
Intercompany Accounting (16)
7.8
Localizations (13)
7.9
Journals and Reconciliations (35)
8.3
Enterprise Accounting (14)
7.3
Configurable Accounting (21)
8.1
Centralized Rules Framework (13)
7.4
Standardized Processes (21)
7.9
Inventory tracking (30)
7.6
Automatic reordering (9)
7.6
Location management (11)
7.7
Manufacturing module (5)
6.2
Pricing (29)
8.2
Order entry (30)
8.5
Credit card processing (27)
7.7
Cost of goods sold (32)
7.6
Order Orchestration (6)
7.1
End-to-end order visibility (8)
7.3
Order exception Resolution (4)
6.3

About Xero

Xero is an online accounting software product for small businesses, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Third party apps can extend its features further.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.
Categories:  Expense Management,  Invoicing,  Accounting & Budgeting

Xero Integrations

Xero Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Xero Technical Details

Operating Systems: Unspecified
Mobile Application:No