Useful multi-faceted financial and employee management platform
June 25, 2025

Useful multi-faceted financial and employee management platform

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

Xero supports our business with payment reconciliation, company budgeting/forecasting, automatic generation of tax and superannuation obligations, HR & payroll and supplier payments.

It allows us to automate or speed up critical financial processes, as well as remain compliant with government and financial regulations.

Pros

  • Easy-to-use reconciliation feature
  • Clear tracking of employee leave and salary
  • Supplier payment documentation and processing
  • Budgeting and forecasting reports
  • Integrations with payment systems

Cons

  • Recent functionality changes have reduced efficiencies
  • Limited integrations with other key platforms
  • Significantly reduces time and investment in expense reconciliation
  • Provides seamless two-link between bank and other accounts
  • Allows for in-depth tracking, reporting and forecasting
The platform is easy to navigate and the different sections are well structured to clearly identify how each feature is used. There is some level of customisation regarding dashboards and reporting, perhaps this is an area that could be improved.
It's enabled us to create a centralised system for all revenue and expense payments that is easily reconcilable, reducing the need for a number of different platforms and streamlining staff efficiencies which has reduced operational costs.
We have utilised native integrations, specifically bank feeds, from multiple bank accounts including CommBank and Airwallex, which has assisted with linking critical financial data. There are other integrations with third-party payment providers, but not with the Direct Debit supplier that we specifically use which would assist even further with reducing reconciliation time.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Xero allows us to easily track and reconcile expenses, manage our supplier payments and manage our employee payroll. Xero also has great reporting features, particularly relating to business performance and forecasting, including Profit & Loss. It is easy-to-use and navigate with a functional menu and clearly identifiable features, whilst it also caters to multi-user accounts with varying level of access.

Xero Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
9
Expense management
9
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
8
Multi-division support
Not Rated
Regulations compliance
8
Electronic tax filing
8
Self-service portal
8
Global Financial Support
7
Primary and Secondary Ledgers
Not Rated
Inventory tracking
9
Dashboards
8
Standard reports
8
Custom reports
Not Rated
Plug-ins
7
Role-based user permissions
7

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