Xero
June 26, 2025

Xero

Lee Redpath | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

We use Xero as our general ledger, expense and payroll platform. It produces invoices and is used as a management tool for executives to manage the financial position of the firm.

Pros

  • Reports
  • Invoices
  • Bank account reconciliation

Cons

  • The charging model is a bit complex and requires you to purchase too many add-ons
  • The platform needs an overhaul from a look and feel perspective - this hasnt been upgraded in years
  • Saves time for the bookkeepers
  • Reduces errors caused by manual intervention (through automation)
It is perfect for non-accountants and accountants alike
We wouldnt use the tool if it wasnt cloud based
It is integrated with ANZ bank for us but nothing else

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Xero Feature Ratings

Accounts payable
7
Accounts receivable
8
Cash management
6
Bank reconciliation
9
Expense management
9
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
7
Multi-division support
7
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Inventory tracking
Not Rated
Dashboards
8
Standard reports
7
Custom reports
7
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated

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