TrustRadius
Yesware -- A must use to understand Email interactions
https://www.trustradius.com/sales-email-trackingYeswareUnspecified8.1118101
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October 13, 2017

Yesware -- A must use to understand Email interactions

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Overall Satisfaction with Yesware

Yesware is a great tool for our marketing folks to disseminate messages, but even more powerful as a sales team to be able to see how people interact with the messages that we deploy. I can see when people open messages, where they are when they do so, and even see where they access from the email (our website, or the attachments included) great inside information to help with the next interaction
  • Tracking email opens
  • Understanding what interested someone from your email (if you include links or attachments)
  • It should track every email sent, but sometimes I notice that there are ones excluded (for no particular reason)
  • The mail merge could be a little easier to use - I'd prefer it open in a separate screen to make navigation back to my templates in my email client easier
  • No specific actionable numbers - but certainly makes us better suited to talk to our customers and future prospects
  • Speeds up timing on follow up with prospects
I don't run reports - Although I believe that our team does produce one weekly that shows Open Rate
Yesware is a great tool for our marketing folks to disseminate messages, but even more powerful as a sales team to be able to see how people interact with the messages that we deploy. I can see when people open messages, where they are when they do so, and even see where they access from the email (our website, or the attachments included) great inside information to help with the next interaction