Skip to main content
TrustRadius
Yesware

Yesware

Overview

What is Yesware?

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

Read more
Recent Reviews

TrustRadius Insights

Yesware is a versatile tool that has been widely used by various teams and departments within organizations. Users have found the product …
Continue reading

I heart Yesware

10 out of 10
June 16, 2023
Incentivized
Yesware allows us to keep track of prospects and their interest level over long periods of time as we have a long sales cycle and work …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Pro

$19

Cloud
per month

Premium

$45

Cloud
per month

Enterprise

$85

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.yesware.com/plans-and…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
Return to navigation

Product Demos

Demo Diaries: Ep 043 | "Training Your Sales Teams To Understand Their Buyers"

YouTube

Live Demo of Yesware

YouTube

Yesware Demo - PremedRevolution.com

YouTube
Return to navigation

Product Details

What is Yesware?

Yesware is a service for salespeople that helps them close deals faster. This solution includes an email service that tracks email, template responses and syncs to CRM solutions.

Yesware is a Vendasta solution since the October 2022 acquisition.

Yesware Screenshots

Screenshot of CampaignsScreenshot of Email Templates

Yesware Video

https://www.yesware.com/ Hear what our customers are saying about Yesware's value and business impact. Yesware removes barriers to productivity and empowers teams to make smarter decisions, faster. Save hours scaling outreach and follow-up. Templates and Campaigns make outr...
 Show More

Yesware Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

Yesware starts at $19.

Marketo Sales Connect, ClearSlide, and HubSpot Sales Hub are common alternatives for Yesware.

Reviewers rate Support Rating highest, with a score of 8.2.

The most common users of Yesware are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(178)
Loading...

Attribute Ratings

Reviews

(1-25 of 62)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Track opens
  • Tracks clicks
  • Dashboard
  • Some companies have the ability to block the tracking, would love for Yesware to be able to get around this
  • Integrates with Outreach but why then two solutions?
  • Make sure you don’t have internal toggled on because it can confuse you as to who opened or clicked.
Caleb Julin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Email tracking
  • Email templates
  • Mail merges
  • Not a fan of the transition to campaigns from mail merges. The idea is a good one but in practice it is much more clunky and often causes mistakes.
  • I would love for templates to be smarter. Give the option for if-then templates.
  • colleague tracking is annoying because it cannot specify which recipient opened the email if you sent to multiple colleagues.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Email Deliverability
  • Mail Merge Personalization
  • Email Analytics
  • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
  • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provides insights on which subject lines are resulting in the highest open rates
  • Allows us to send proposals or any attachment and get granular data as to how many times it was viewed, how long they viewed a particular slide, etc.
  • Track engagement
  • Sending to multiple recipients: No insights as to which specific individual opened, clicked, etc
  • Can’t track for some organizations that block the ability to do so (not really something Yesware can control)
  • Direct dials from email inbox
January 22, 2020

Good for smaller teams

Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Sharing templates was relatively easy with the platform.
  • Controlling mass email sends - it is an easy setting to toggle on and off so that people can or cannot send emails to a mass distribution list.
  • Sharing templates with specific groups - this is something Yesware did well where you could designate specific folders for templates which made it easy for the team to find the most relevant templates.
  • Salesforce integration - this left a lot to be desired and reporting between the two was pretty non-existent.
  • Reporting - This is a massive issue because the reporting was not only difficult, but a lot of data was lacking in terms of being actionable.
  • Limited functionality for cadence creation. It was more used for templates, which made it hard for the team to use to maintain engagement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Email tracking - Excellent accuracy when providing location/time opened.
  • Mail merge - Easily send hundreds of target email campaigns and track opens + link activity.
  • Limited font styles in mail merge campaigns.
  • Unable to track if the email was opened by a firewall (some emails pop automatically so it is hard to gauge if emails popped within a few moments of sending are actually by the user).
November 20, 2019

Say Yes to Yesware

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Yesware makes it really easy to understand if a prospect is responsive or ignoring you.
  • Yesware is a very simple interface and user-friendly.
  • Yesware allows you to write emails to prospects and effectively schedule them out.
  • Yesware does lag when trying to schedule emails.
  • If you forward your emails to colleagues it counts them as people opening it.
  • Yesware templates when saving them don't always save on the first attempt.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Immediate notifications.
  • Allows you to track when an attachment was opened.
  • Allows you to create templates.
  • Attaching files to Yesware has to be done one at a time. Very time-consuming.
  • The notification for when a person opens an email isn't always accurate.
  • The templates are very janky and take time to format.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Email campaigns. I found YesWare very easy to run targeted email programs with good tracking mechanisms in place, even for the free version.
  • Templates. This is very helpful for junior SDRs or AEs to be able to leverage what others have used and not recreate the wheel every time.
  • Simplify building campaigns. The templates are great and it inspires collaboration across the internal teams. That said, there is always room for improvement on targeting audiences and maximizing the tool.
  • Campaigns will erase if not saved ASAP. Had this happen numerous times and there was not an autosave and if you hit the wrong button the entire campaign would disappear.
June 18, 2019

Yesware is helpful

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Yesware does a good job on keeping analytics of the emails. Information that can be very useful for sales.
  • A very timely alert of when emails are being opened.
  • It does a great job organize email templates and making them very easily accessible.
  • Yesware informs me when I open my own prior emails, which can useless and misleading
Return to navigation