Yesware Reviews

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136 Ratings
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Score 8.1 out of 100

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Reviews (1-25 of 51)

Anonymous | TrustRadius Reviewer
March 31, 2020

Yesware's Email Tracking and Analytics Are A Must

Score 8 out of 10
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Likelihood to Recommend

I found Yesware to be most effective when I was in correspondence with a client and received notifications that they were viewing our email thread. It allowed me to call them and anticipate that our conversation was already on their mind, and I had their attention/wasn't disturbing them.
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Ryan Clay | TrustRadius Reviewer
January 20, 2020

Give Yesware a shot!

Score 9 out of 10
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Likelihood to Recommend

When building a sales program and teaching two employees. Yesware enabled us to build out standardized campaigns that streamlined the way they conduct outreach. It also made us have to provide less training for the team. We were able to book a significant amount of business in a short amount of time thanks to Yesware.
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alim mukhida | TrustRadius Reviewer
November 20, 2019

Say Yes to Yesware

Score 8 out of 10
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Likelihood to Recommend

Yesware is great when interacting with clients and prospects on a day-to-day basis. Yesware allows you to better understand how engaged your email recipients are and see real-time stats on their open rates. Yesware enables users to schedule emails to ensure your prospects are receiving your emails at the most opportune time to read them.
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Alexa S | TrustRadius Reviewer
October 24, 2019

Great for sales, but needs some work

Score 6 out of 10
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Likelihood to Recommend

I think Yesware is greatly suited in a cold calling, sales environment, specifically one with a short sale and minimal followup. This allows a sales rep to follow up with their leads and get a better insight into partner interest. It is not well suited for tracking marketing email opens as the accuracy is off.
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Anonymous | TrustRadius Reviewer
January 22, 2020

Great tool for tracking emails

Score 9 out of 10
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Likelihood to Recommend

Yesware is best suited for sales departments where they need to keep a track of all the emails so that they can conclude whether emails have been opened or not. Users cannot give silly excuses once they have read the email. People on higher positions can keep a track of customers as well as employees.
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Anonymous | TrustRadius Reviewer
January 22, 2020

Good for smaller teams

Score 3 out of 10
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Likelihood to Recommend

Yesware was a stepping stone to a more in-depth technology tool for us to use to share templates and cadences with our team. There was a lot to be desired in terms of functionality and Salesforce integration. If you have a smaller team this may be more cost-effective than some of their competitors, but overall, it was not a great system for us.
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Anonymous | TrustRadius Reviewer
January 07, 2020

Volume-based emails with a personalized touch!

Score 10 out of 10
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Likelihood to Recommend

For any sales, business development or even HR/recruiting professionals, Yesware gives consumers the ability to track how effective your messaging is via open rate, click rate, response rate, etc. While the open tracking feature that Yesware is most known for is valuable, the mail merge function works wonders when sending email blasts that can easily be customized based on certain CSV formatting (I personally use it to fill in their name, company, title, and short description of their role and how it relates to our products/services). Yesware has made the volume-based email approach more personal in comparison to what a computer could do and overall has increased my efficiency and productivity when prospecting into new accounts/contacts.
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Anonymous | TrustRadius Reviewer
November 19, 2019

Yesware for the win!

Score 9 out of 10
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Likelihood to Recommend

We love to use it for following up with prospects and creating reminders when you have a big follow up process and need to have timely responses.
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Anonymous | TrustRadius Reviewer
January 07, 2020

Yesware is a solid buy

Score 10 out of 10
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Likelihood to Recommend

Yesware is perfect for one too many emails. It does allow for fields to be pulled from SFDC to personalize it a bit. However, for strategic emails, the one-off cannot be supported by automation. Tracking is still great though.
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Jillian Straw | TrustRadius Reviewer
May 10, 2019

Yes to Yesware!

Score 9 out of 10
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Likelihood to Recommend

If you send mail merge campaigns it is necessary. The need that other platforms are missing to save templates and CSV contact lists is prevalent here. There is no need for other platforms to integrate into Yesware, despite some of its competitors requiring it. The ase of download and linking to Gmail is invaluable. It would not be necessary if a company or individual is sending less than 100 emails in a day, but for a company that is in SaaS and sends multiple hundreds of emails in a day, it is entirely needed.
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Joel Williams | TrustRadius Reviewer
June 18, 2019

Yesware is helpful

Score 10 out of 10
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Likelihood to Recommend

Sometimes the timing just is not right for a potential merchant to move forward the sales process. When the Yesware alert pops up and tells me that they have opened an email/clicked a linked, it lets me know to move that lead to the top of my list. Also the analytics allow me to compile a list of success email templates
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Anonymous | TrustRadius Reviewer
June 04, 2019

Yesware is a powerful tool for managing daily sales activity

Score 9 out of 10
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Likelihood to Recommend

Well suited for any team that needs to log email communications and have a template library to resort to. Also, it is easy to share templates across the team for best practices, as well as build 1:1 drip campaigns for a personal experience without the manual work of writing new emails every time.
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George Bakalis | TrustRadius Reviewer
November 21, 2018

An essential tool for sales teams

Score 10 out of 10
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Likelihood to Recommend

For automating email out reach, and then planning some strategic cold calling/other prospecting activities around that outreach. Its a very good tool for that, freeing up time for cold calling and targeted LinkedIn messaging. Generally, all top of the funnel like activities and then the next stage where prospects need some nurturing - Yesware helps to automate those early stages of the sales process.
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Jonathan Flores | TrustRadius Reviewer
November 13, 2018

Yesware direct user point of view

Score 8 out of 10
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Likelihood to Recommend

  • Suited for teams sending a lot of email campaigns where one-offs would exhaust resources.
  • Less appropriate if you are trying to nurture recipients based off of actions or track digital footprint.
  • If you have a big sales org and use Gmail the team will love being able to insert templates or run follow up campaigns to re-engage opportunities.
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Xander Franke | TrustRadius Reviewer
November 09, 2018

Yesware for Outbound Sales

Score 8 out of 10
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Likelihood to Recommend

Yesware is great for outbound sales prospecting but not sure how else it would be used by other departments. This tool is only really needed for departments who work with external contacts.
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Anonymous | TrustRadius Reviewer
November 18, 2018

Yesware - very solid tool for engaging with prospects, partners, and sales pipeline

Score 9 out of 10
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Likelihood to Recommend

Yesware is well suited for targeted, coordinated, multi-touch cadences that seek to engage prospects, pipeline, and partners. It helps us measure which language is working and which personas are engaging with our message.

Yesware is not as well suited for large-scale marketing operations that don't want to take the time to personalize their outreach. It is not a competitor for Marketo, but is more of a personal tool for individual reps to follow up with their leads and contacts.
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About Yesware

Yesware is a service for salespeople that helps them close deals faster. This solution includes an email service that tracks email, template responses and syncs to CRM solutions.

Yesware Features

Has featureReal-time email tracking
Has featurePresentation tracking & analytics
Has featurePersonal templates & reports
Has featureSend later & Reminders
Has featureiPhone mobile app
Has featureTeam template sharing & reporting
Has featureMulti-stage Mail Merge
Has featureSalesforce Integration
Has featureClick-to-Call
Has featureBook a Time

Yesware Integrations

Yesware Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Pro$12per user billed annually. $15/mo per user billed monthly.
Premium$25per user billed annually. $35/user billed monthly.
Enterprize$55per user, billed annually

Yesware Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS