Overall Satisfaction with Zapier
When I joined this new company, there were a number of different software platforms already in use. We use Squarespace, Constant Contact, Google Suite - really, something from everywhere but never planned on how to make these things work with one another.
Part of my job when I came on board was to get these things to fit together. Zapier has been a huge part of that.
I loved two things about Zapier:
Part of my job when I came on board was to get these things to fit together. Zapier has been a huge part of that.
I loved two things about Zapier:
- How fast and easy it was to get started.
- When I did have questions, despite being a free user, I was able to chat with a real person.
- Zaps are incredibly straightforward to make and test.
- Support in a 1:1 way, in addition to great documentation, even for free users.
- With a fine point on it - they make something that seems difficult into something that isn't just easy, it's delightfully easy.
- You know, I can't think of a function within Zapier that I want to be improved.
- What I want Zapier to do is to grow their infrastructure, specifically with Squarespace commerce and Constant Contact.
- Qualitatively and in the short term, we save about 90 minutes a month. That's not huge, but it's something.
- Quantitatively, we don't miss adding contacts to the right groups, so we're not losing people who would otherwise be interested.
- In the future, I expect that we will use Zapier quite a bit more as we launch our online course, which will include another disconnected site that has unique contacts.