Zapier helps you create more efficient workflows and eliminate tedious tasks.
Juan Carlos Molina Castejón | TrustRadius Reviewer
February 16, 2019

Zapier helps you create more efficient workflows and eliminate tedious tasks.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zapier

Zapier is currently used by the Department of Innovation and Learning Technologies as a way to integrate the multiple platforms and web applications we use to provide services to our regular users, including students, academic staff, and faculty. It gives us a very practical way of joining user-generated events in order to make things work automatically and have our workflows be less prone to human error.
  • Very Easy to use, it includes pre-configured integrations called Zaps that let you start making use of Zapier right away.
  • Zapier's user interface and the way it works is designed in a way that presents a very low learning curve for beginners but is very powerful and includes very advanced options for more experienced developers.
  • A very innovative service concept that opens the door for everybody to be more efficient and productive by eliminating repetitive tasks and linking many different APPs.
  • Very well documented and has tons of online free content to learn more about its features, capabilities and other related topics.
  • The free version only lets you create integrations that have two-steps, making it hard to create more complex and useful Zaps.
  • Licensing options are very rigid; there aren't many options to adjust plan type to your specific needs so in our case many of the included features are overkill.
  • Moving data between Zaps is not possible, the only way to work around this is by replicating Zaps and adding conditional logic that allows certain Zaps to run depending on the event. Even so, adding an option to move data between Zaps would be a lot better.
  • It allowed us to make greater exploitation of other paid tools and integrate services that our users didn't use as much.
  • Now we have many processes linked together in a way that eliminates daily repetitive and tedious tasks that our personnel had to carry out on a daily basis. This gives them more time to focus on more important endevours.
  • It's given us the capability to expand our services to a wider array of users and handle more activity without the need to necessarily increase the number of people in our department.
By adopting cloud-based tools like Zapier many companies can eliminate the need to invest in expensive IT equipment that is needed to run web applications and extract data from a service, transform it and use it in another. This also reduces the amount of people needed to develop, maintain and support these systems after deployment.
I would definitely recommend trying Zapier out because there aren't very similar options on the market and the free version lets you experiment with most features. Once you've tried it, I recommend upgrading to a paid version if you want to use it professionally because it's the only way you will have access to support,multi-step Zaps, and integrations that run in pseudo-real-time. Zapier is a service that's intended for users with any background and it works with a wide array of popular applications, so any organization using the web as part of their workflow will benefit from adopting it.

Zapier Feature Ratings

Pre-built connectors
9
Connector modification
8
Support for real-time and batch integration
10
Data quality services
7
Data security features
7
Monitoring console
9