A must-have for modern businesses
June 29, 2019

A must-have for modern businesses

Arnob Bordoloi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zapier

Zapier is used by multiple departments across the organization to automate tasks. Graphic Design and Art services teams use Zapier to create and track cards in Trello. It has been used by Customer success department to track NPS scores from type form. Pipedrive integrations have been used to import leads on a daily basis.

Pros

  • Excellent automation services between business, productivity, and CRM applications.
  • Zapier has a wide range of integrations available for every business need.
  • User-friendly: it's easy to create and administer zaps.
  • It has very dependable monitoring and notifications in case of failures.

Cons

  • Field mapping can get tricky in certain zaps.
  • It has limited triggers in some integrations.
  • Saves hours of effort that would have been spent on repetitive data entry.
  • It helps connect a wide array of business applications with no development efforts.
  • It's easy to set up zaps, which makes it very user friendly for non-technical people.
Integrations with Slack and Trello are excellent case scenarios where Zapier really shines. It has seamless integration with recording Typeform responses in Google Sheets. Recording Zendesk tickets in Google Sheets also works great.
Integrations with SQL server can be tricky to set up.

Zapier Feature Ratings

Cloud Data Integration
10.0
Pre-built connectors
10
Connector modification
10
Support for real-time and batch integration
Not Rated
Data quality services
10
Data security features
10
Monitoring console
10

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