Without Zapier Business Is Just Harder
April 08, 2021

Without Zapier Business Is Just Harder

Aaron Parker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zapier

In a nutshell, Zapier is becoming the go-to application for so many processes in the organisation. We use a number of different marketing softwares that don't always have a direct connection between each other and Zapier becomes the link between them. We have automated a ton of processes through Zapier that would otherwise be done manually and it simply makes life easier.
  • Contact form emails and responses through google docs
  • Automated SEO client onboarding processes
  • Automated client setup in ClickUp
  • Email capture into Active Campaign from Chatmatic
  • Inbound and outbound emails from various software
  • Zaps can break sometimes when software changes
  • Zaps can break sometimes when Zapier has updates
  • The learning curve can be long if there is not a pre-set connection between two softwares
  • A reduction in lost emails and conversations with buyers or opt-ins
  • A huge time saving in client onboarding. Almost totally automated now.
  • Confidence that many admin tasks are being completed and not missed
  • Confidence that almost any problem can be solved through Zapier

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If you are using a variety of legacy software that doesn't have API connections then Zapier is your saviour. It can not only make a connection between them but you can also add extra steps and processes to get the most out of both pieces of software (or more). On the downside, the learning curve is a bit steep at times and it can be frustrating get a zap to work for the first time, so non-technical people may have issues. Most times it's easy, but when it's not, it's not.

Zapier Feature Ratings

Pre-built connectors
Connector modification
Support for real-time and batch integration
Data quality services
Data security features
Monitoring console