Zenefits Experience
May 18, 2018

Zenefits Experience

Veronica Herbes | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

We use Zenefits as a company-wide HRIS system for both our US and Canadian entities. While it is not the most robust HRIS system I have ever used, it certainly does the trick and is improving daily. The main problem it addresses is tracking and housing all employee data in one place while also handling all US benefits administration and on-boarding within statutory compliance. It also handles our COBRA and FSA administration. All of this is in one "simple-to-navigate" portal.
  • Allows for custom field configuration and notifications.
  • Manages enrollment and termination of employees in US benefit programs, as well as COBRA administration.
  • Has a very helpful ACA reporting and filing tool.
  • I would have said allowing the ability to rehire employees, but this ability went live for us yesterday so that is wonderful.
  • Effective dating intelligence is almost a necessity and Zenefits does not have the ability to handle reporting for payroll changes based on effective dating.
  • Zenefits used to tag future employee status as "set up" and now they show them as "active". I wish they would go back to the former method. It is ridiculous that I run an active employee list as of June 30th and future hires for July and later show on the active list.
  • Very low cost compared to other HRIS system options, especially with the combination of benefits administration.
  • Saved on HR department budget, as well as storage space that would be needed for paper filing.
Much less robust with fewer fields, such as effective dating and ability to create complex reports. Much lower cost. More value by handling the administration of benefits, COBRA and ACA filing.
Small companies with mostly US-based employees (50 or less) who have a small or no HR department and do not need a lot of extra bells and whistles, such as supplemental compensation tracking and/or compensation changes frequently.

TriNet HR Platform Feature Ratings

Employee demographic data
5
Employment history
4
Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
5
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
Not Rated
Support for external payroll vendors
1
Benefit plan administration
5
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
6
Update personal information
6
View job history
5
View company policy documentation
6
Employee recognition
3
Tracking of all physical assets
Not Rated
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
5
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
6
Manager tracking tools
5
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated