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Easy to use, great for start-ups
November 19, 2020

Easy to use, great for start-ups

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

My company uses Zenefits for benefits and payroll management. All departments use it for full-time and contracting employees.
  • Easy-to-use, attractive user interface.
  • Simple to set and use benefits management.
  • Simple payroll management and history.
  • IT support sometimes slow.
  • Can be difficult for middle managers to properly assign direct reports.
  • Our whole company now has a clear picture into our PTO and benefits policies and practices.
Zenefits has been an easy platform for us to use since starting with it a few years ago. The platform received a visual overhaul early on when we were using it and that was to everyone's benefit. The user experience both on the platform itself but also for the communications via email, app notification, etc. have been simple and easy to use as well.
While the platform is easy to use, no platform is without it's quarks. When reaching out for IT support in the past, their team has been helpful, but a little slower than desired.

Do you think Zenefits delivers good value for the price?

Yes

Are you happy with Zenefits's feature set?

Yes

Did Zenefits live up to sales and marketing promises?

Yes

Did implementation of Zenefits go as expected?

Yes

Would you buy Zenefits again?

Yes

Zenefits is a great product for early start-ups looking for turnkey solutions for benefits and payroll management.

Zenefits Feature Ratings

8.6
Employee demographic data
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.0
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.3
View and generate pay and benefit information
10
Update personal information
8
View company policy documentation
10
Asset Management ()
Not Rated
7.5
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
8.5
New hire portal
8
Manager tracking tools
9
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated