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Zenefits!!
November 12, 2021

Zenefits!!

Jeremy Terry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

We use Zenefits for payroll and insurance purposes. It works very very well for what we use it for. I clock in and out using the mobile app every day and love the convenience of it. Also, whenever I have any insurance or benefits questions I know I can find the resources I need and where I need to find them.
  • New insurance information is easy to access
  • Clocking in and out is very easy
  • Very secure and user friendly
  • Take a picture when you clock in and out from phone
  • Accessing third party information
  • Payroll
  • Insurance
  • Very positive easy to use and access
Easier to use and more modern. Everything on Zenefits is quick and easy to access, if I can't figure something out or have any questions I can call the help desk and I get a real person to help me navigate where I need to go and what I need to do.

Do you think TriNet HR Platform delivers good value for the price?

Yes

Are you happy with TriNet HR Platform's feature set?

Yes

Did TriNet HR Platform live up to sales and marketing promises?

Yes

Did implementation of TriNet HR Platform go as expected?

Yes

Would you buy TriNet HR Platform again?

Yes

I am traveling a lot for work and it is very easy to clock in and out from my cell phone. I love finding all of my personal information in one place, I can find my time off requests, pay stubs, and insurance info all in one convenient spot. They always ask for some security feature to access which is very nice.

TriNet HR Platform Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
8.0
Tracking of all physical assets
8
9.0
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
8.2
Performance plans
9
Performance improvement plans
8
Review status tracking
8
Review reminders
7
Multiple review frequency
9
8.3
Create succession plans/pools
8
Candidate ranking
7
Candidate search
9
Candidate development
9
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Using Zenefits

94 - We use it for payroll and insurance purposes.
1 - The person running Zenefits for us is our HR rep.
  • Clock in and out
  • Insurance info
  • Direct deposit
  • Employee chart
  • Contact info
  • Third party info
  • Time off requests
  • Messaging feature
Very user friendly and always has up to date information.

Evaluating Zenefits and Competitors

Yes - It replaced Paychex for our billing team.
  • Price
  • Product Usability
It is a better and cheaper product than what we used prior.
I think we did a great job in choosing Zenefits.

Zenefits Implementation

No key implements change can be hard but they made it very easy.
  • Implemented in-house
  • Learning curve
  • Changing to something new is always hard

Zenefits Training

Configuring Zenefits

Very easy to use and configure.
Payroll is a breeze, everything used to help set up insurance is always easy to navigate.
No additional configurations neede, they are a great easy company to work with.

Zenefits Support

Very user-friendly and reliable.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I am not sure if we purchased premium or not.
I had trouble accessing my insurance info so I had to call support, they walked me through it quickly and easily.

Using Zenefits

Very user friendly and modern.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Clocking in and out
  • Accessing insurance info
  • Changing direct deposit info
  • Finding personal information
Yes - I use it daily to clock in and out.

Zenefits Reliability

Everything we use it for it works very well.
Very is and friendly customer service.
Everything works as advertised.

Integrating Zenefits

Very easy to integrate and customer service is fast and friendly.
  • paychex
  • SAP
Simple accounting software and needs. Everything was achieved.
None at this time.
  • File import/export
Use their team, they are very knowledgeable.

Relationship with Zenefits

Very friendly and sold what was expected.
Easy to talk to and did not try to over sell.
That I am unsure of.
Listen to what they have to say. They want to sell you what is right for you and nothing more.

Upgrading Zenefits

  • I am unsure of the benefits.
  • I am unsure of the benefits.