Great tool for creative documents proofreading and trams collaboration
February 18, 2022

Great tool for creative documents proofreading and trams collaboration

Karen Wasserstein Beker, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ziflow

We use Ziflow to review website pages, catalogs and other collateral materials around different countries and languages in EMEA. The program is an easy and practical way to collect feedback from different stakeholders and teams, while providing enough information for our designer perform the required changes. All in all, a great and useful tool.
  • Collecting feedback regarding collateral materials
  • Providing rich discussions among stakeholders
  • Reviewing document translations
  • An easier way to add new people to the review
  • More tutorials
  • All the other points are great!
  • Improved efficiency
  • Time saving
  • Changes requests and performs recorded
  • High collaboration among teams
In the beginning, stakeholders were a bit reluctant about using it. But as they watched the tutorial recorded by our designer and started working with the tool, they quickly adapted and recognized how practical, easy, and efficient the process became with it. Now it is part of all reviews we are starting.
Ziflow collaboration features impacted really positively on our organization’s content review and approval processes. It became more effective, faster, and easier to be done. Besides that, the required changes are now recorded, increasing the history of the documents, and making them even more transparent and efficient. All stakeholders are really happy about it.

Do you think Ziflow delivers good value for the price?

Not sure

Are you happy with Ziflow's feature set?

Yes

Did Ziflow live up to sales and marketing promises?

Yes

Did implementation of Ziflow go as expected?

Yes

Would you buy Ziflow again?

Yes

Agorapulse, Canva, Microsoft 365 (formerly Office 365)
All scenarios were collaboration is needed mainly regarding art direction and design would make Ziflow a suitable tool. Also when proofreading and review are required for instance in the translations of collateral material and different documents. I believe that the only scenarios were it would be not so suitable would be where the stakeholders are digitally illiterate. But the program is so easy to use that anyone with basic knowledge on the digital world can work with it.

Using Ziflow

Ziflow is easy to use, efficient and now is also part of our daily lives. Hence, the teams are already adapted to the tool and willing to work with it. The features are according to all what was expected and we had a great experience until the moment with the tool.
  • Proofreading of Install and Repair instructions
  • Website pages proofreading
  • Catalog translations
  • Checking buttons on the websites

Evaluating Ziflow and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
The single most important factor in our company decision making was the features provided by Ziflow as we work together with nine different teams and nine different languages on translations proof reading. Price also played a role but features was basically what we focused on and the reason why we decided for it.

Ziflow Implementation

Pretty satisfied
Change management was a big part of the implementation and was well-handled
  • People not so digitally oriented
20 - Sales and marketing functions

Ziflow Support

Not needed to be used.
ProsCons
Quick Resolution
Good followup
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, not needed
The tool is so great we never needed further support
1 - That is our designer that works with the tool

Using Ziflow

The tool is easy to use for digital oriented people. For the ones not used to this kind of environment, it could look a bit complicated at the beginning, but following the instructions and tutorials and performing it once makes you get a grip of it in just one use.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Adding coments
  • Reading comments
  • Collaboration