Mostly Useless
May 09, 2018
Mostly Useless
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with ZipRecruiter
Used to bolster sourcing efforts for a number of positions across a number of industries. ZipRecruiter was used as a supplement to additional recruiting tools, including Indeed, LinkedIn, and Career Builder. We did not use all the features of ZipRecruiter (though I have used all features with previous positions), and primarily utilized the resume database to source for passive candidates.
- Finding new candidates. When sourcing extensively with only one or two platforms, the candidate pool can run dry from time to time. ZipRecruiter typically had some new candidates to bring into the mix.
- Easy candidate ratings. Trying to use a numerical scale can be clumsy. I appreciate the three thumbs rating option provided by ZipRecruiter.
- Allows you to search by keywords. Most recruiting platforms provide this feature in their resume database, but it still warrants mention here.
- I would love the ability to sort by not only current location, but locations a candidate is willing to relocate to.
- More filters. Comparing the filters available on LinkedIn Recruiter to what ZipRecruiter has to offer really highlights just how much more could be done.
- Fewer "junk" resumes. ZipRecruiter seems to be rife with candidates in their database that either has no actual resume on file or a two-word resume. There needs to be some way to filter out resumes that are clearly lacking any useful information.
- Has significantly increased the candidate pool for the lower, entry-level positions we fill, but very few of the candidates have been worthwhile
- After a straight month of use, 0 new hires were sourced from ZipRecruiter, as opposed to 1 each from Indeed and LinkedIn.
- ZipRecruiter has not helped me to identify any previously unseen candidates for higher level roles in the IT or Engineering space.
I believe ZipRecruiter pales in comparison to competitors like LinkedIn and Indeed. You will not find any types of candidates on Zip that you cannot just as easily locate through the other platforms. Sure, you may find a few more individuals to add to your pipeline, but in my experience, few if any have panned out as successes.
For any positive gains, you may find with Zip, you will undoubtedly end up sorting through pages and pages of junk resumes with either no information or simply job title and company names with no useful information. If you want to do a lot of cold calling in hopes that you will find that diamond in the rough, ZipRecruiter offers plenty of "rough" to sift through.
For any positive gains, you may find with Zip, you will undoubtedly end up sorting through pages and pages of junk resumes with either no information or simply job title and company names with no useful information. If you want to do a lot of cold calling in hopes that you will find that diamond in the rough, ZipRecruiter offers plenty of "rough" to sift through.
ZipRecruiter Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Support cares about my success Quick Initial Response | Poor followup |